Tami Divine

Met with parents about any problems or concerns, then provided feedback to the principal.

• Kept customer and food preparation areas clean and well-organized.
• Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
• Delivered superior customer service focused on quality and meeting customer needs.
• Completed opening, closing and shift change tasks following company guidelines.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Used POS system and cash register to receive payments by cash, check, credit card and voucher.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Increased sales of high margin menu items through effective upselling.