Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tami Foutz

Apache Junction,AZ

Summary

Dynamic professional with extensive experience in client relations and technical support. Skilled at educating customers on product features and collaborating with teams to optimize sales strategies. Committed to driving customer satisfaction and retention.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Agent

Consumer Cellular
Tempe, AZ
04.2020 - Current
  • Developed strong customer relationships to drive sales and enhance retention.
  • Analyzed customer needs to recommend tailored mobile plans and solutions.
  • Educated customers on product features, benefits, and promotions for informed decision-making.
  • Collaborated with team members to optimize sales strategies and improve overall performance.

BDC Service Representative

AutoNation Ford
Scottsdale, AZ
01.2019 - 03.2020
  • Managed customer inquiries and service appointments, ensuring exceptional client experiences.
  • Utilized CRM software to track customer interactions and streamline communication processes.
  • Collaborated with service technicians to guarantee timely and accurate vehicle repairs.
  • Led initiatives to optimize scheduling systems, improving appointment management workflows.
  • Provided support to other BDC representatives during peak hours, maintaining high levels of productivity and customer satisfaction.
  • Maintained accurate records of customer interactions, improving database quality and facilitating targeted followups.

Cashier

Francis and Son's Car Wash
Tempe, AZ
05.2016 - 09.2018
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of cashier area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Handled cash management tasks, including balancing drawers at shift end.

Education

Marcos De Niza
Tempe, AZ

No Degree -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Skills

  • Client relations
  • Building rapport
  • Closing sales
  • Customer assistance
  • Sales training
  • Technical support
  • Networking

Certification

  • Licensed CNA - 2000-2014

Timeline

Sales Agent

Consumer Cellular
04.2020 - Current

BDC Service Representative

AutoNation Ford
01.2019 - 03.2020

Cashier

Francis and Son's Car Wash
05.2016 - 09.2018

Marcos De Niza

No Degree -

Maricopa Community Colleges, Mesa Community College
Tami Foutz