Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Home Depot Service Provider
Great Lakes Fence
Broadway Ave, Cleveland Oh,44125
06.2023 - Current
Improved client satisfaction by providing timely and efficient services.
Enhanced customer retention through consistent high-quality work performance.
Completed tasks for clients, resulting in increased referrals and positive feedback.
Developed strong client relationships with excellent communication and interpersonal skills.
Increased productivity by implementing efficient time management strategies for task completion.
Maintained detailed records of completed tasks, enabling accurate billing and reporting processes.
Collaborated with team members to provide comprehensive chore services for large-scale projects or events.
Provided exceptional customer service experiences, leading to many returning clients over time.
Identified areas of improvement within the business operations, contributing to overall company growth and success.
Expedited payroll and invoicing by streamlining billing systems.
Maintained detailed records of all sanitation activities for billing and tracking purposes
Reduced payment errors by closely monitoring transaction records and conducting thorough audits.
Managed high volume of invoices, ensuring timely payments to vendors and maintaining positive relationships.
Warehouse Order Picker
Kennametal
Cleveland, OH
09.2020 - 09.2023
Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies.
Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
Assisted with training new hires on warehouse policies, safety protocols, and best practices for order picking tasks.
Delivery Coordinator
Lowes Home Improvement
Bedford, OH
09.2021 - 06.2023
Improved delivery efficiency by optimizing routing and scheduling processes.
Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
Coordinated with sales teams to prioritize and manage high-priority orders, resulting in increased customer satisfaction.
Developed strong relationships with carriers, negotiating favorable shipping rates and service agreements.
Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
Managed, transmitted and filed delivery paperwork.
Reduced payment errors by closely monitoring transaction records and conducting thorough audits.
Enhanced customer satisfaction by promptly addressing inquiries and resolving payment-related issues.
Managed high volume of invoices, ensuring timely payments to vendors and maintaining positive relationships.
Family Home Provider-Independent Contractor at Cafe and New Care-Independent ContractorFamily Home Provider-Independent Contractor at Cafe and New Care-Independent Contractor