Tami Lewis
Cuyahoga Falls,Ohio
Summary
Leadership development and organizational effectiveness leader with a track record of improving internal promotion rates, succession readiness, and sales performance through targeted learning and coaching programs. Partners with senior leaders to strengthen engagement, build leadership pipelines, and accelerate workforce readiness in fast-changing environments.
Overview
26
26
years of professional experience
Work History
Director, Leadership Development & Sales Training
Matterport / CoStar Group
01.2024 - Current
- Directed leadership development and sales enablement strategy for a 200+ employee organization, increasing internal promotion rates by 30%.
- Built leadership and succession programs that improved readiness from 45% to 80%.
- Implemented coaching frameworks that increased manager effectiveness by 20% and sales performance by 22%.
- Reduced sales ramp time by 25%, enhancing quota attainment and overall productivity.
- Facilitated 50+ internal leadership promotions through targeted talent development initiatives.
Director, Organizational Development
Matterport
Sunnyvale
09.2021 - Current
- Established L&D department aligned with organizational goals and culture, addressing skill gaps across AMER, APAC, and EMEA regions.
- Facilitated leadership programs for 150 managers, which resulted in a 25% improvement in leadership effectiveness scores by 18% from employee engagement survey scores.
- Delivered over 28 engaging and educational training programs tailored to employees' specific needs, leading to a 45% increase in course completion within six months.
- Partnered with department heads & HRBPs to develop role-specific training paths, increasing cross-functional collaboration by 25% based on cultural employee survey results.
- Coached leaders on fostering psychologically safe environments, leading to a 35% increase in innovative ideas during brainstorming workshops.
- Designed accountability courses that increased team productivity by 45% and improved employee engagement scores by 18%.
- Provided and conducted one-on-one executive coaching sessions for 25+ leaders, increasing team morale scores by 45% and improving 360-degree feedback results by 30%.
- Developed and facilitated Emotional Intelligence (EQ), Strength Finders, and What Color is Your Brain (WCYB) for 300 employees, resulting in a 40% improvement in peer collaboration scores from the employee engagement surveys.
- Created a product onboarding program that reduced time to productivity by 25% in six months, accelerating new hire performance with the sales department.
- Designed and conducted communication and conflict resolution through a program called Authentic Conversations that reduced workplace conflict by 45% based on post-survey results within the first year.
- Conducted post-training evaluations for 28 courses and 30 specialized trainings, achieving an average satisfaction score of 4.8/5 across all sessions.
- Facilitated C-suite leadership workshops, enhancing cross-functional collaboration by 20% and reducing decision-making time for critical business initiatives by 15%.
- Remote
Senior Organizational Development Manager
Metro Health Medical Center
04.2019 - 08.2021
- Launched an executive mentoring program, pairing 30 high-potential leaders with senior mentors, leading to a 25% acceleration in leadership readiness timelines and succession goals.
- Led transformational leadership workshops for 100+ senior managers, resulting in a 40% increase in employee engagement across departments.
- Guided leaders through Emotional Intelligence (EI) training, resulting in a 30% improvement in team performance.
- Created role-specific training programs for clinical teams, improving employee engagement scores by 30%.
- Designed and facilitated diversity and inclusion workshops for all 10,000 Metro employees, achieving 90% completion rate ahead of schedule.
- Delivered a hybrid onboarding curriculum for 10,000 employees, achieving an average satisfaction score of 4.75/5 in post-program evaluation.
- Provided strategic coaching that aligned individual goals with organizational objectives, driving a 12% increase in team performance metrics.
- Analyzed 360-degree feedback for executive participants, identifying growth areas and achieving a 95% coaching engagement rate.
- Facilitated individual and team assessments to identify performance gaps.
- Provided career counseling and development for employees and assisted in conflict resolution between team members.
Program Manager Strategic & Organizational Development
American Cancer Society
07.2016 - 04.2019
- Developed a succession planning framework for executive roles, achieving a 40% internal promotion rate for leadership positions over two years.
- Successfully managed multiple programs and training simultaneously, ensuring all deliverables were met on time and within budget.
- Developed programs supporting the organization’s strategic direction.
- Developed training programs on career development, diversity and inclusion, team performance, and communication to enhance staff capabilities.
- Conducted specialized training sessions for cross-functional teams, resulting in a 15% boost in team collaboration efficiency.
- Coached and developed staff to meet program objectives and improve employee engagement.
- Represented the organization in 50+ public speaking events.
Executive Director, Organizational Development
Robinson Memorial Hospital
05.2000 - 07.2016
- Delivered a strategy alignment workshop for 40 executives, driving a 12% increase in operational efficiency within six months.
- Created role-specific leadership training that increased leadership competency scores by 30% based on post-program assessments.
- Facilitated leadership retreats to enhance organizational alignment, resulting in a 20% increase in department-to-department engagement and improved meeting outcomes.
- Developed and executed learning & development courses targeting employee engagement, career development, leadership, and diversity/inclusion, along with specialized clinical trainings and organizational initiatives.
- Conducted needs assessment for 1,000-employee organization, identifying skill gaps and streamlining onboarding process to twice-a-month training, reducing onboarding times by 35%.
- Evaluated existing programs for effectiveness, identified service gaps, and recommended changes or innovative approaches.
- Participated in cross-functional activities to enhance operating efficiencies and serve as a subject matter expert.
- Managed health system administration to maintain compliance with federal regulations and align with organizational goals for patient experience and employee engagement.
Education
Master of Arts - Organizational Leadership
Geneva College
Bachelor of Arts - Business Management
Malone University
Skills
- Leadership Development
- Organizational Development
- Succession Planning
- Talent Management
- Performance Management
- Change Management
- Learning and development
- Talent Reviews
- Engagement Strategies
- Organizational Effectiveness
- Executive Coaching
- Facilitation
- Virtual Collaboration
- Learning Technologies
- Talent Analytics
- Feedback Tools
- Culture change
- Employee involvement
Accomplishments
- Built Learning & Development organizations from the ground up.
- Led programs impacting 10,000+ employees globally.
- Improved succession readiness from 45% to 80%.
- Delivered leadership development for 150+ managers and executive coaching for 25+ leaders.
- Increased internal promotions by 30% and sales performance by 22%.
Timeline
Director, Leadership Development & Sales Training
Matterport / CoStar Group
01.2024 - Current
Director, Organizational Development
Matterport
09.2021 - Current
Senior Organizational Development Manager
Metro Health Medical Center
04.2019 - 08.2021
Program Manager Strategic & Organizational Development
American Cancer Society
07.2016 - 04.2019
Executive Director, Organizational Development
Robinson Memorial Hospital
05.2000 - 07.2016
Master of Arts - Organizational Leadership
Geneva College
Bachelor of Arts - Business Management
Malone University