Dedicated insurance professional with over 10 years of experience in supporting underwriters and brokers, and managing insurance operations. Expertise includes new business processing, renewals, endorsements, and compliance documentation. Proven ability to manage multiple priorities while delivering exceptional service to clients and internal teams.
Overview
20
20
years of professional experience
Work History
Insurance / Underwriting Support & Administrative Professional
NEW EMPIRE INSURANCE SERVICES
01.2015 - 01.2026
Delivered loss runs for requested insurance accounts to facilitate timely risk assessment.
Supported new business submissions by setting up accounts and processing declines to streamline the underwriting workflow.
Processed and coordinated policy endorsements and related documentation.
Assisted with renewal setups for Pollution and Condopak policies.
Maintained compliance documentation and ensured required information was properly documented and organized.
Coordinated meetings and visits with brokers and clients, managing schedules and preparations for effective communication.
Managed multiple administrative responsibilities while supporting underwriters and maintaining an organized office environment.
Teacher Assistant and Head of After-School Programs
FRIEDBERG JCC OF LONG BEACH
Long Beach, New York
01.2006 - 01.2015
Worked as a teacher assistant, providing care, supervision, instruction, and support to children in a structured educational environment.
Fostered a safe, positive, and engaging classroom environment, enhancing student participation and learning.
Planned and supported age-appropriate activities, lessons, and enrichment programs.
Managed daily operations of after-school programs at both locations, ensuring smooth execution of activities and adherence to safety standards.
Supervised and supported staff while ensuring programs operated safely and effectively.
Communicated with families regarding program information, student needs, schedules, and activities.
Delivered leadership and customer service, supporting children, families, and staff to create a collaborative and nurturing program environment.
Education
West Hempstead High School
West Hempstead, NY
Early Childhood Education
Nassau Community College
Nassau County, NY
Skills
Insurance documentation
Policy endorsements
Renewal processing
Loss run analysis
Underwriting support
Administrative coordination
Client communication
Records management
Office operations
Report preparation
Compliance monitoring
New policies processing
Paperwork processing
Account setup
File organization
Document management
Meeting planning
Phone call answering
Reception oversight
Contract agreement preparation
Personal Information
Title: INSURANCE OPERATIONS | UNDERWRITING SUPPORT | ADMINISTRATIVE PROFESSIONAL
Timeline
Insurance / Underwriting Support & Administrative Professional
NEW EMPIRE INSURANCE SERVICES
01.2015 - 01.2026
Teacher Assistant and Head of After-School Programs