Tamia Fair
Hillsborough,NJ
Summary
Dynamic Hair Stylist and Wax Specialist with proven expertise in cosmetology and customer education, honed at Hair Cuttery and European Wax Center. Excelled in appointment coordination and relationship building, significantly enhancing client satisfaction. Adept at quickly mastering new skills, ensuring top-notch service and client care.
Overview
3
3
years of professional experience
Work History
Hair Stylist
Hair Cuttery
04.2021 - 01.2023
- Counted and documented opening and closing cash amounts daily.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered phone calls and emails to schedule client appointments.
Wax Specialist
European Wax Center
01.2021 - 12.2021
- Maintained clean and sanitary workspace.
- Advised clients on proper home-care regimens.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated thorough knowledge of all salon products and services.
Call Center Representative
ModviCare
08.2019 - 12.2020
- Responded to customer calls and emails to answer questions about products and services.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Associate - Criminal Justice
Berkeley College
Little Falls, NJSkills
- Appointment Coordination
- Schedule Management
- Cosmetology
- Relationship building and management
- Customer Consultation
- Customer Education
- Quick Learner
Timeline
Hair Stylist
Hair Cuttery
04.2021 - 01.2023
Wax Specialist
European Wax Center
01.2021 - 12.2021
Call Center Representative
ModviCare
08.2019 - 12.2020
Associate - Criminal Justice
Berkeley College
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