Tamia Smiley
Homestead,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Florida Autism Center
Tampa, FL
07.2021 - 02.2022
- Learned specialized behavior approaches to implement behavioral strategies.
- Supported client using principles of applied behavior analysis.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Cashier/Guest Service Representative
Target
Coral Gables, FL
02.2020 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Customer Service Representative
Alorica
Cutler Bay, FL
06.2019 - 02.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
Education
Bachelor of Arts - Sociology
University of South Florida
Tampa, FL08.2022
Associate of Arts - Pre-Nursing
Miami Dade College
Miami, FL05.2020
High School Diploma -
Coral Reef Senior High School
Miami, FL05.2018
Skills
- Behavior Observation
- ABA Techniques
- Positive Interactions
- Multitasking
- Time management
- Organized
- Customer Assistance
- Payment Collection
- Note taking
Certification
- RBT - Registered Behavior Technician
- CPR
- CMAA
Timeline
Registered Behavior Technician
Florida Autism Center
07.2021 - 02.2022
Cashier/Guest Service Representative
Target
02.2020 - 06.2021
Customer Service Representative
Alorica
06.2019 - 02.2020
Bachelor of Arts - Sociology
University of South Florida
Associate of Arts - Pre-Nursing
Miami Dade College
High School Diploma -
Coral Reef Senior High School
Similar Profiles
Gabrielle SantosGabrielle Santos
Registered Behavior Technician at Florida Autism CenterRegistered Behavior Technician at Florida Autism Center
CASEY CHASECASEY CHASE
RBT (Registered Behavioral Therapist) at Florida Autism CenterRBT (Registered Behavioral Therapist) at Florida Autism Center
BETHANY PENKALABETHANY PENKALA
Operations Manager Assistant at Florida Autism CenterOperations Manager Assistant at Florida Autism Center
SHEZETTA MORRISSHEZETTA MORRIS
Registered Mental Health Counselor Intern at Life Center for Healing and GrowthRegistered Mental Health Counselor Intern at Life Center for Healing and Growth
Pablo VegaPablo Vega
Permission Facilitator at Lewis Tree Service Inc.Permission Facilitator at Lewis Tree Service Inc.