Tamian Glover
Gladys,USA
Summary
Hardworking professional with strong customer service skills seeking a position in a team environment. Ready to bring a positive individualized focus on patients.
Overview
21
21
years of professional experience
Work History
Coding Analyst
Centra Medical Group- Primary Care
08.2020 - Current
- Review Claims and medical records for correct billing, as well as processing and responding to any necessary incoming appeals, denial and requests regarding determination with providers
Customer Service Rep
Piedmont Community Health Plan
03.2016 - 08.2020
- Verify benefits for all insurance plans, reprocessing claims, taking premium payments, answering phones, faxing documents, Verifying HIPAA information, Meeting with members regarding benefits
MOA II
Neuroscience Center
12.2013 - 03.2016
- Surgery Scheduler for Neurosurgeon and Neurologist, Coding, check in or Check out as needed, Collect Pays/ Copays, Answer phones, faxing documents, Authorization for surgeries, Scanning in Documents, Document in patient charts, Scheduling surgeries
MOA 1
Cardiovascular Group
08.2012 - 12.2013
- Customer Service, checking patient in/ out, Scheduling patient appointment, Recalls, Collecting Co pays, scanning documents in Patient charts, Sending No Show letter, faxing important documents, Answering Phones, etc
CNA
Fairmont Nursing Home
08.2011 - 08.2012
- ADL for daily needs for patients, vital signs, feeding, brushing teeth, bathing, etc, comfort care
Crew Supervisor
Hardees
03.2007 - 08.2011
- Lead team to meet store goals daily, weekly, and monthly. Focused on customer service and problem solving in a fast-paced environment.
Cashier
Wendy’s
01.2005 - 03.2006
- Attention to detail when counting change and drawer. Customer service making sure customer’s order is correct and getting everything they need.
Education
Certificate - Physician Coding for CPC Preparation
AAPC
11.2022
Diploma - Medical Billing and coding
01.2020
CNA - undefined
Generation Solutions
Lynchburg, Virginia06.2012
Medical Office Assistant Diploma - undefined
Miller-Motte Technical College
Lynchburg, Virginia04.2011
Medical Assistant Associates Degree - undefined
Miller-Motte Technical College
Lynchburg, Virginia04.2011
Skills
- Excellent Communication Skills
- Multi-Tasker
- Pleasing Customer service
- Strong Organizational Skills
- Valuable Supervisory Skills
- CPR certification
- Procedure/Equipment
- Patient Check in Process
- Phone Etiquette
- Data Entry
- Patient Scheduling
- Maintain Medical Records
- Medical Terminology
- Familiar with Office
- Computer Skills
Related Coursework
- Medical Terminology
- Medical Coding
- Medical Insurance
- Medical Law and Ethics
- Medical Computer Applications
- Pharmacology
- Anatomy and Physiology
- Emergency Procedures
- Medical Office Systems
- Word Processing
- Document Processing
- Medical Procedures
Timeline
Coding Analyst
Centra Medical Group- Primary Care
08.2020 - Current
Customer Service Rep
Piedmont Community Health Plan
03.2016 - 08.2020
MOA II
Neuroscience Center
12.2013 - 03.2016
MOA 1
Cardiovascular Group
08.2012 - 12.2013
CNA
Fairmont Nursing Home
08.2011 - 08.2012
Crew Supervisor
Hardees
03.2007 - 08.2011
Cashier
Wendy’s
01.2005 - 03.2006
Certificate - Physician Coding for CPC Preparation
AAPC
Diploma - Medical Billing and coding
CNA - undefined
Generation Solutions
Medical Office Assistant Diploma - undefined
Miller-Motte Technical College
Medical Assistant Associates Degree - undefined
Miller-Motte Technical College