Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Foster Care Specialist
State of Michigan
2023.02 - Current
Oversee case management and payments of Private Agency Foster Care organizations
Determine eligibility for Young Adult Voluntary Foster Care
Supervise a caseload of up to 90 foster care cases
Conduct monthly audits of Private Agency cases and review Key Performance Indicators (KPIs) to ensure adherence to DHHS policies and procedures
Collaborated with government and community agencies to accomplish job-specific and task-oriented objectives
Process and reconcile service authorization payments.
Purchase of Services Monitor
State of Michigan
2020.11 - 2023.02
Oversee case management and payments of Private Agency Foster Care organizations
Determine eligibility for Young Adult Voluntary Foster Care
Supervise a caseload of up to 90 foster care cases
Conduct monthly audits of Private Agency cases and review Key Performance Indicators (KPIs) to ensure adherence to DHHS policies and procedures
Collaborated with government and community agencies to accomplish job-specific and task-oriented objectives
Process and reconcile service authorization payments.
Foster Care Specialist
State of Michigan
2016.12 - 2020.11
Provide case management and complete referrals to socially and economically disadvantaged individuals in programs administered by the Michigan Department of Health and Human Services
Manage a caseload of up to 13 direct and indirect foster care cases by engaging in face-to-face visitation with children and families where abuse/neglect is alleged or suspected
Conduct child and family observation to assess progress and evaluate for case planning and implementation
Complete court reports, service referrals, case service plans, background clearances, and parental and relative home studies for placement determination.
Senior Phlebotomist
Beaumont Hospital
1999.06 - 2016.12
Management of the phlebotomy department, which included delegating assignments for up to 25 coworkers
Facilitated communication between medical staff members for improved collaboration on patient care plans.
Demonstrated exceptional attention to detail while drawing blood samples, minimizing discomfort for patients and reducing errors in sample collection.
Trained employees in quality assurance measures for blood draws, leading to increased accuracy in test results.
Education
Bachelor of Science - Human Services & Family and Child Development
University of Phoenix
Phoenix, AZ
05.2016
Skills
Extensive knowledge of Foster Care Policy and Procedure
Client Advocacy
MISACWIS and Book of Business (BOB)
Mentor
Microsoft 365 (Office) and TEAMS
Crisis intervention
Workflow Management
Strong Work Ethic
Attention to Detail
Multitasking and Organization
Accomplishments
Member of Oakland County B.R.I.D.G.E DEI subgroup Cultural Awareness & Racial Disparity
Composed Oakland County 2022, 2023, and 2024 Black History Month Cultural Corner Newsletter
Michigan Youth Opportunities initiative (MYOI) Training on LGBTQIA+ Community
LGBTQIA+ Wayne County Coffee Hour
B.R.I.D.G.E DEI Pride Month Presentation
Parent Agency Treatment Plan Training
Timeline
Foster Care Specialist
State of Michigan
2023.02 - Current
Purchase of Services Monitor
State of Michigan
2020.11 - 2023.02
Foster Care Specialist
State of Michigan
2016.12 - 2020.11
Senior Phlebotomist
Beaumont Hospital
1999.06 - 2016.12
Bachelor of Science - Human Services & Family and Child Development
University of Phoenix
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