Versatile professional with a proven track record in claims investigation and enhancing customer service efficiency at FedEx. Skilled in insurance terminology and assertiveness, I significantly reduced claims processing time. Experienced in diverse roles, including supporting individuals with disabilities, I excel in fast-paced environments, demonstrating both hard and soft skills with a focus on continuous improvement and problem-solving.
Inbound customer Service answer calls and fix mobile accounts for Spectrum Mobile. Answer calls and help with Medicare Insurance issues for United Healthcare. Learned lots of different computer programs and raise my typing speed and learned how to deal with lots of different customer problems and accounts
Hep Individuals with disabilities learn important life skills by teaching them and working with them everyday on: ASL, Cooking, Handwriting, Taking Care of Ones Self with minimal help.