Tamiesha Davis
Kingland,GA
Summary
Results-driven professional with extensive experience in patient assessment and critical care at FastMed Urgent Care. Achieved significant operational efficiency and customer satisfaction improvements through meticulous attention to detail and effective multitasking. Noted for exceptional skills and a commitment to compassionate customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
FEMA DISASTER HOUSING INSPECTOR
Vanguard Inspection Services
Florida
10.2023 - Current
- Performed inspections of current homes and businesses
- Worked successfully with diverse group of coworkers to accomplish goals
- Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Improved operations by working with team members and customers to find workable solutions
PATIENT SERVICE ADVOCATE
FastMed Urgent Care
Florida
08.2022 - 03.2023
- Ensuring patients needs are met when they are unable to speak for themselves
- Setting up clinical and non clinical appointments
- Gathering detailed information on specific illnesses and conditions
- Insurance verification
- Communicating with doctors, nurses, ma, and other medical providers on patient's behalf
- Helping patients navigate their treatment and care options
- Assisting patients when unable to fill out our kiosks and any additional forms
- Facilitated daily administrative functions, including customer service, patient scheduling, faxing, filing, scanning, and directed incoming phone calls to correct location
- Maintain timely communication with patients
- Maintain record keeping files and systems
- Provide empathy, compassion, and understanding for patients needs
- Record, review, and take steps to follow-up on and resolve patients complaint
- Supporting patients' rights
- Identifying areas where more or better care is needed
CERTIFIED NURSING ASSISTANT (CNA) PRN
Senior Helpers
Florida
04.2021 - 08.2022
- Provide high-quality patient care as an in-demand CNA within surgical, acute-care, rehabilitation, homehealthcare and nursing-home settings
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients' status
- Medications reminder
- Assist resident's with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
- Covid 19 sample collector
- Handle and store potentially contaminated nasal samples to prevent compromise
- Complied with HIPAA standards in all patient documentation and interactions
SCHEDULING COORDINATOR/ADMINISTRATIVE ASSISTANT
Nightingale Home Healthcare
Brunswick, GA
09.2017 - 06.2020
- Manages department schedule by maintaining calendars for traveling medical staff
- Facilitated daily administrative functions, including customer service, scheduling, faxing, filing, scanning, and directed incoming phone calls to correct location
- Insurance verification
- Calculating pay according to hours worked incorporating leaves and overtime
- Collecting and verifying timekeeping information for all employees
- E- verifying
- Quick books intuit
- Recruit applicants for open positions, arranging job fairs
- Organize and host holiday, staff appreciation and community events
- Assist area manager with supervisory visit, assessments, as well as discharging clients
- Complied with HIPAA standards in all clients documentation and interactions
- Supports HR in coordinating and administering the processes for employee interviewing, hiring as well as other departure processes
HOME HEALTH AIDE (HHA)
KR. INC
Essex, MD
07.2010 - 05.2016
- Assist resident's with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming
- Light Housekeeping
- Communicate with skilled nurses and other medical providers on resident's behalf
- Provide empathy, compassion, and understanding for patients needs
- Ileostomy and catheter care
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on residents' status
- Transportation
- Medications reminders
- Provided individualized and friendly care for residents
- Complied with HIPAA standards in all patient documentation and interactions
- The skills I demonstrate at this job, communication skills, professional skills, medical care, organizational skills, compassion skills, and able to work under pressure while remaining calm
Education
Training Program - Insurance
Georgia Department of Insurance
12.2026
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FL06.2022
Skills
- Front Desk
- Critical care experience
- Recruiting
- Medical office experience
- Payroll
- Word
- Multitasking Abilities
- Event Planning
- Customer service
- Sales
- Food Service Management
- Vital Signs
- Attention to detail
Certification
- State Tested Certified Nursing Assistant
- First Aid Certification
- Insurance Producer License
- CPR Certification
- Driver's License
- BLS Certification
Timeline
FEMA DISASTER HOUSING INSPECTOR
Vanguard Inspection Services
10.2023 - Current
PATIENT SERVICE ADVOCATE
FastMed Urgent Care
08.2022 - 03.2023
CERTIFIED NURSING ASSISTANT (CNA) PRN
Senior Helpers
04.2021 - 08.2022
SCHEDULING COORDINATOR/ADMINISTRATIVE ASSISTANT
Nightingale Home Healthcare
09.2017 - 06.2020
HOME HEALTH AIDE (HHA)
KR. INC
07.2010 - 05.2016
Training Program - Insurance
Georgia Department of Insurance
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