Versatile Senior Manager specializing in Marketing and Sales , skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
22
22
years of professional experience
Work History
Senior Manager Territory Sales
Sam's Club
05.2016 - Current
Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Generate continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving volume sales
Devised and deployed optimized sales management and revenue development strategies resulting in consistent sales increase year over year
Established successful account relationships by building rapport and maintaining dependable communication
Built deep relationships with internal market partners and suppliers by implementing industry expertise and knowledge
Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in revenue increases each year
Created and implemented new business opportunities by utilizing strategic networking strategies
Maintains up-to-date knowledge of competitor products and pricing within all markets served
Managed over 50 accounts within 7 Market/Multi State Territory
Transformed the 7 Market territory revenue by leveraging strategic business development plan, moving region up in company rankings
Increased sales revenue 41% while producing over $30 Million annually.
Provided strong leadership to enhance team productivity and morale.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Mentored junior staff members for skill development and career progression within the organization.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Consistently met or exceeded annual performance targets set by senior leadership.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Market Development Manager
THE COCA-COLA COMPANY
10.2013 - 05.2016
Develop, maintain and grow On Premise and CDC account volume and gross profit within assigned territory
Responsible for account development and retention
New account acquisition includes execute and close sales calls, focused on value added selling in new and existing outlets
Execute Looks of Success in outlets, sell and implement campaigns, and sell promotional programming
Manage appropriate store inventory levels
Assure account and customer standards are met, including assuring proper POS is executed and proper maintenance of company assets.
Partnered closely with product development teams to ensure alignment between marketing efforts and product features or improvements.
Contributed to the creation of annual budgets for market development initiatives, ensuring optimal allocation of resources for maximum ROI potential.
Leveraged data-driven insights from CRM systems to inform targeted outreach efforts aimed at increasing customer retention and loyalty.
Developed and implemented strategic marketing plans for product launches, resulting in higher brand awareness and sales growth.
Established strong relationships with key industry influencers, enhancing the company''s reputation within the sector.
Analyzed sales data to identify trends and opportunities, driving continuous improvement in product offerings and pricing strategies.
Increased market share by identifying and targeting new customer segments through comprehensive market research.
Applied market intelligence to inform strategic decisions related to product positioning, pricing, and distribution channels.
Trained sales team on effective selling techniques tailored towards specific markets, leading to improved performance metrics.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Mentored local personnel on best practices and protocols to maximize productivity.
Sales Manager
Nice Car Auto Network
07.2012 - 10.2013
Oversee development of successful sales team, through monthly evaluations, ongoing training, including recruitment and placement of staff
Assist with determining monthly forecast, as well as gross profit objectives
Responsible for consistent operational maintenance which includes coordination of staff scheduling
Developed advertising and merchandising blueprints to effectively promote wholesale business
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in revenue increase.
Increased sales revenue by developing and implementing effective sales strategies.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
National Account Executive
Verizon Wireless Corporation
02.2010 - 05.2012
Managed large geographic territory of small to medium size business customers
Fully utilized all sales force automation, funnel management and prospecting tools
Responsible for sales presentations, demonstrations, training and education, Application selling, usage-price plan analysis, overcoming objections and closing sales
Effectively participated in community based networking organization and associations, including chambers of commerce for cross sells opportunities
Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts
Created representative and customer sales reports and recommended initiatives for marketing and promotional programs
Negotiated favorable contract terms with clients, balancing their needs with company objectives for profitability and growth.
Collaborated with marketing teams to create effective promotional materials tailored for specific target markets.
Attended industry conferences and networking events to expand professional connections and generate leads for new business opportunities.
Conducted regular client reviews to assess account performance and identify areas for improvement or upselling potential.
Coached junior account executives on best practices for building strong client relationships and closing deals effectively.
Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Directed sales support staff in administrative tasks to help sales reps close deals.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Drove sales by developing multi-million dollar contract sales.
Business Sales Representative
Verizon Wireless Corporation
02.2006 - 02.2010
Maintained and grew existing customer base while managing churn
Strengthened brand reputation by delivering knowledgeable presentations at industry events on company products and services.
Built relationships with customers and community to promote long term business growth.
Provided on-going after -sale customer support, such as product and service education, troubleshooting and problem resolution.
Trained junior representatives on successful selling tactics which resulted in higher overall team performance.
Collaborated cross-functionally to develop customized solutions tailored to individual client requirements.
Negotiated contracts for maximum profitability and long-term partnerships while meeting client objectives.
Streamlined internal processes that led to increased productivity levels among team members.
Business Sales Associate
Verizon Wireless Corporation
05.2003 - 02.2006
Provided Customer service support to National and Federal Government Accounts
Generated new business leads and prospects for account executives and management
Preformed rate plan analysis, which included Cognos reports
Provided small to large group follow up training for new customers
Organized equipment deployments for new and renewed consumers
Responsibilities also included completing contracts and report generation including tracking and forecasting reports
Trained new sales support representatives.
Cultivated lasting professional relationships through regular check-ins and attentive support.
Expanded market share through strategic networking events, fostering new partnerships and opportunities.
Supported sales team in meeting goals by creating engaging training materials and facilitating workshops.
Remarketing Specialist
General Motors Corporation
06.2002 - 11.2003
Market off lease vehicles to dealers nationwide, through online smart auction or directly with local dealerships
Research and analyze damage of marketing vehicle
Advocate for internal as well as dealership consumers
Tracked key metrics and developed spreadsheets and data models
Conducted regular competitor analyses to inform strategic decision-making and maintain a competitive edge in the industry.
Played an instrumental role in achieving company-wide revenue targets through successful execution of high-impact remarketing initiatives.
Leveraged advanced data analysis techniques to identify gaps in existing remarketing efforts, thereby uncovering new growth opportunities.
Education
Bachelor of Arts - Political Science/Pre-Law
Michigan State University
East Lansing, MI
05.2002
Skills
Budgeting and Forecasting
New Business Development
Staff Training and Development
Business Analysis and Reporting
Skilled user of Microsoft Word, Excel, PowerPoint, and Outlook
Proficient user of SPSS and IBM Cognos
Strategic Planning
Cross-Functional Collaboration
Operations Management
Negotiation and Conflict Resolution
Accomplishments
Winners Circle- Multi year winner 2006-2011
Top Business Sales Representative MINKY Region-2006-2010
Top Business Sales Data Take Rate MINKY Region-2006 -2008