Tami Jo Underwood
Bridgeport
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
PBIS
Bridgeport Elementary
Bridgeport
11.2021 - 06.2022
- Worked with children who were struggling in class with behaviors.
- Tried to find rewards and motivators to keep kids from recurring behavioral issues.
- Provided love, support, and guidance to students who were struggling.
Secretary
Dependable Engine Repair
Bridgeport
09.2020 - 11.2021
- Organized and maintained filing systems for important documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Identified needs of customers promptly and efficiently.
Manager
Branns
Bay City
11.2013 - 03.2020
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
EMT-B Certification - EMT
Dorsey Medical
Bay City, Michigan 09.2019 - 01.2020
Skills
- Behavior management
- Conflict resolution
- Communication skills
- Problem solving
- Organizational skills
- Interpersonal skills
- Friendly, positive attitude
- Relationship building
US ARMY
- Military Police Officer
- Worked as a Corrections Officer
- Honorably Discharged
Timeline
PBIS
Bridgeport Elementary
11.2021 - 06.2022
Secretary
Dependable Engine Repair
09.2020 - 11.2021
EMT-B Certification - EMT
Dorsey Medical
09.2019 - 01.2020
Manager
Branns
11.2013 - 03.2020