Tamika Arnasalam
Tamarac,FL
Summary
Accomplished leader recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
23
23
years of professional experience
Work History
Executive Director
HarborChase
09.2022 - Current
- Managed day to day operations of Assisted Living community specializing in Memory Care.
- Prepared community budget
- Monitored department performance and regularly analyzed P & L status, and developed strategies to correct as needed
- Directed cost control and revenue driving streams
- Managed a diverse team of directors, fostering a collaborative work environment
- Oversaw state and local regulations
- Communicated with residents and family members to ensure a positive resident experience
Business Office Manager
HarborChase
12.2021 - 09.2022
- Processed Payroll, Accounts Payable, Accounts Receivable
- Supported the Executive Director
- Responsible for hiring and processing all pre hire background checks
- Ensured compliance with company policies and industry regulation
- Assists in the recruitment of new associates Performed on-boarding process of new hires to include paperwork and adding them into the HRIS s through regular audits and process updates.
Concierge
HarborChase
10.2000 - Current
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
Skills
- ALF Core Certified
- ECC Certified
- ServSafeFood Management
Timeline
Executive Director
HarborChase
09.2022 - Current
Business Office Manager
HarborChase
12.2021 - 09.2022
Concierge
HarborChase
10.2000 - Current
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