Tamika Cornelius
Oakland,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bus Driver Trainee
MV Transportation
San Francisco
01.2021 - 04.2021
- Conducted pre-trip and post-trip inspections of a vehicle bus to ensure safe operation and transportation of passengers.
- Collected fares, tickets and passes accurately.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Verified that all passengers were seated before operating the bus.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Reported delays or accidents.
- Worked alongside senior team members to learn related job tasks and roles.
Driver
MV Transportation
East Palo Alto
09.2019 - 08.2020
- Operated a WAV vehicle to transport passengers safely and efficiently.
- Exhibited exceptional navigational skills by providing prompt and reliable transportation services
- Provided secure transportation for passengers using wheel chairs, guaranteeing their safety on the journey.
- Documented daily mileage, gas, and other data.
- Checked vehicle after shift for damage.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
In Home Caregiver
In home care
Emeryville
06.2018 - 12.2018
- Ensured a comfortable and hygienic environment by assisting with housekeeping tasks.
- Provided personal care and companionship to elderly individuals in their homes.
- Maintained accurate records of services provided and other relevant information.
- Transported clients to medical appointments or recreational activities.
- Respected client privacy rights at all times when providing services.
- Encouraged social interaction among clients through conversation or participation in activities.
- Accompanied clients on errands or outings for shopping or leisure activities.
- Maintained a clean work environment throughout shift.
- Responded promptly to emergency situations in a calm manner.
- Organized client medications for timely administration.
- Provided support to clients for daily living tasks and ensured their participation in various activities outside the home.
- Gained recognition and respect for upholding professional boundaries with patients and families.
- Planned nutritious meals and snacks according to dietary guidelines.
Delivery Driver
Uber Eats/Lyft
Oakland
05.2017 - 08.2017
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
- Managed and prioritized multiple requests effectively
- Reported problems to Managers promptly for resolution
- Ensured prompt delivery of items to clients' locations
- Demonstrated self-motivation to consistently complete job duties promptly
- Ensured that the correct order was delivered to the customer.
- Provided excellent customer service throughout the delivery process.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
Sales Clerk/Cashier
Goodwill Inc
Oakland
02.2017 - 05.2017
- Utilized POS system to accurately calculate and document daily transactions, adhering to strict protocols for securing cash
- Enhanced sales performance by creating visually appealing store displays and actively interacting with customers
- Handled all customer complaints with professionalism and a friendly approach
- Ensured compliance with all company policies and protocols
- Followed up on customer requests or concerns in a timely manner.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used
- Attended weekly team meetings discussing sales goals and strategies for achieving them
- Organized backroom stock areas as well as kept up with organization of front end display area
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved conflicts between customers and staff members professionally while maintaining composure during difficult situations
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained
- Bagged or packaged purchases and wrapped gifts
Education
G.E.D -
Hayward Adult School
Hayward, CA06-2005
Skills
- Presentations and demonstrations
- Creative Problem-Solving
- Time Management
- Exceptional customer service
- Documentation And Reporting
- Teamwork and Collaboration
- Tech-Savvy
- Verbal Communication
Certification
- Class C California drivers license, 01/2022
- Class B CDL, 02/2021
- Air breaks certified and passenger endorsement, Air Brake Endorsement, CDL B, CDL C
- Commercial Driver's License (CDL), Class B, 01/2025, CA, P (Passenger vehicles)
Additional Information
- SKILLS & QUALIFICATIONS
- Excellent customer service
- Strong verbal and written communication
- Team member
- Creative approach problem solving
- Strong time management
- Highly organized and detail oriented
- Friendly and upbeat personality
- Proficient in Microsoft PowerPoint
Assessments
- Electronic Medical Records Knowledge, Proficient, 07/2019
- Delivery Driver, Highly Proficient, 05/2019
- First Aid, Highly Proficient, 07/2019
Languages
English
Professional
Affiliations
- pursuing data analytics certification
References
References available upon request.
Timeline
Bus Driver Trainee
MV Transportation
01.2021 - 04.2021
Driver
MV Transportation
09.2019 - 08.2020
In Home Caregiver
In home care
06.2018 - 12.2018
Delivery Driver
Uber Eats/Lyft
05.2017 - 08.2017
Sales Clerk/Cashier
Goodwill Inc
02.2017 - 05.2017
G.E.D -
Hayward Adult School