Tamika Glenn
Maple Heights,Ohio
Summary
To secure a full-time position with oversight responsibilities and high-paced challenges and to utilize my experience working in a secure environment with extensive administrative and organizational skills.
Experienced with program management, coordination, and execution. Utilizes strategic planning and resource allocation to ensure project success. Track record of fostering team collaboration and maintaining high standards of quality and efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Human Service Program Administrator, Superintendent Assistant
Ohio Department of Youth Services
01.2021 - Current
- Acts as program consultant for assigned number of local projects, providers or counties, or assigned region or district, or on statewide basis for particular category of service/issues, or to special planning committee/ council by performing three or all of following duties: provides technical assistance, monitors & evaluates providers, projects, program or service delivery through onsite visits, telephone contact &/or printed surveys for compliance with state plan, standards, grant funding &/or for quality assurance, assists in developing &/or presenting health care promotion or educational activities & materials, &/or assists in assessing & planning or plans & coordinates service delivery/program/project to address identified human services needs of assigned population. Develops &/or revises program/project guidelines, standards &/or policy & procedure manual; prepares & maintains required records & reports; develops & coordinates distribution of newsletter &/or prepares articles for inclusion in newsletters; conducts research/literature reviews &/or attends training, seminars & conferences to keep abreast of trends & legislative changes & other developments affecting assigned area(s) of expertise, & to expand knowledge & acquire/expand skills; reviews & responds to complaints &/or inquiries from health care professionals, public, program participants & government officials; operates personal computer/video display terminal to enter & retrieve data &/or generate documents; provides work direction &/or training to other employees assigned to work on given project/program.
Administrative Professional
Ohio Department of Youth Services, CHJCF
01.2004 - Current
- Provide support for Operations and Unit Management. Process all youth Off-Ground correspondence. Support Operations Administrator and Operations Manager. Provide secretarial assistance in technical environment. Perform routine and non-routine administrative tasks. Assist in the processing of payroll and maintain all databases. Support the facility by assisting in ACA (American Correctional Accreditation) by filing, copying, scanning, uploading, and maintaining documents in a 3-year cycle.
Administrative Professional/Records Manager
Ohio Department of Youth Services, CHJCF
01.2004 - Current
- Provide secretarial assistance in technical environment. Perform routine and non-routine administrative tasks. Maintain all youth files and other confidential documents. Maintain inventory on youth files, established records retention and disposal periods as required by policy. Assist in the processing of payroll and maintain all databases. Correspond with every county in Ohio to process Court Journal Entries and documentation, ensuring youth get to court hearings. Maintain electronic records for each youth. Complete PBS (Performance Based Standards) for data driven improvement for juvenile justice agencies, facilities which includes completing PBS Incidents Staff Surveys, and Youth Records.
Home Health Aid
STNA/Home Health Aid
01.1997 - Current
- Assist residents with performing basic tasks such as eating, dressing, and toileting, if necessary. Respond immediately to call from patients. Assist with residents’ medical treatment plans. Encourage residents with exercise if able or provide exercise such as range of motion. Complete housekeeping duties. Provide companionship to residents.
Care Partner, Private Aide
Judson South Franklin
01.2019 - 01.2024
- Assists individuals with daily living activities, personal care, and household tasks, enhancing their quality of life and independence. They provide support with tasks such as bathing, dressing, meal preparation, medication reminders, and companionship. Caregivers may also help with mobility, light housekeeping, and transportation to appointments.
Direct Care Worker
Carrington House Residential Treatment Facility
01.2017 - 01.2019
- Assisted residential clients with habilitation goals to teach independence in all areas of their lives. Provided education and support to ensure stability and opportunities for growth, including life skills and assistance with homework. Provided behavioral modification and interventions for children as required. Completed all documentation as required to include staffing notes and daily logs. Assisted with coordinating activities for residential clients within the facility.
Youth Specialist (AS NEEDED)
Ohio Department of Youth Services, CHJCF
01.2004 - 01.2018
- Provide safety, security, custodial care, & surveillance of youth assigned to a juvenile residential facility. Duties include enforcing & following DYS policies and procedures, rules & regulations; monitoring & operating electronic detection equipment; escorting, transporting, overseeing & maintaining security of youth and interacting positively with them.
Education
Medical Assistant -
Remington College
Bachelor's degree - Criminal Justice
Youngstown State University
12.2024
Associate degree - Criminal Justice
Cuyahoga Community College
01.2018
Skills
- Resource coordination
- Logistics oversight
- Budget administration
- Meeting facilitation
Accomplishments
- American Correctional Association - Member Since 2010
- National Association of Blacks in Criminal Justice - Member Since 2009
- Correctional Accreditation Association of Ohio - Member Since 2017
- Ohio Correctional and Court Services Association - Member since 2020
- CAAO Geno Natalucci-Persichetti 2018 Award Recipient for commitment to demonstrating excellence through accreditation.
- Employee of the Month for CHJCF, 2016 and 2018
Certification
Peer Support Member
Advance Verbal Strategies
American Corrections Association Auditor
Timeline
Human Service Program Administrator, Superintendent Assistant
Ohio Department of Youth Services
01.2021 - Current
Care Partner, Private Aide
Judson South Franklin
01.2019 - 01.2024
Direct Care Worker
Carrington House Residential Treatment Facility
01.2017 - 01.2019
Administrative Professional
Ohio Department of Youth Services, CHJCF
01.2004 - Current
Administrative Professional/Records Manager
Ohio Department of Youth Services, CHJCF
01.2004 - Current
Youth Specialist (AS NEEDED)
Ohio Department of Youth Services, CHJCF
01.2004 - 01.2018
Home Health Aid
STNA/Home Health Aid
01.1997 - Current
Bachelor's degree - Criminal Justice
Youngstown State University
Associate degree - Criminal Justice
Cuyahoga Community College
Medical Assistant -
Remington College
Community Service
- Center for Families and Children, Volunteer, Assist in preparation of schedules and daily routines
- Laura’s Home (through City Mission), Volunteer, Providing support for women and children
QUALIFICATIONS
I have excellent written and verbal communication skills with many opportunities to interact with diverse populations and respond appropriately to client needs. I am a self-motivated team player with leadership capabilities. As a member of many committees at CHJCF, I have proven my ability to generate ideas and problem solve efficiently. In my current position I handle confidential information requiring high levels of discretion, which encompasses both juveniles and staff. I am detailed orientated, able to work independently, address multiple tasks, follow directions, and meet deadlines while expressing a positive willingness to take on additional tasks.
Similar Profiles
Corey HendricksCorey Hendricks
Agency Information Security Professional at Ohio Department of Youth ServicesAgency Information Security Professional at Ohio Department of Youth Services
Grace DarrGrace Darr
Behavioral Health Intern at Ohio Department Of Youth ServicesBehavioral Health Intern at Ohio Department Of Youth Services
Melissa RenfroMelissa Renfro
Job Shadow-Juvenile Parole Officer at State of Ohio- Department of Youth ServicesJob Shadow-Juvenile Parole Officer at State of Ohio- Department of Youth Services
Mary Benitez SanchezMary Benitez Sanchez
Operation Associate Learning Ambassador at AmazonOperation Associate Learning Ambassador at Amazon
Talia SawyerTalia Sawyer
Caregiver at Harris Homecare LLCCaregiver at Harris Homecare LLC