Tamika Headley

• Supervised security staff to ensure compliance with company protocols and client requirements.
• Provided on-the-job training and coaching to enhance guard performance.
• Responded to incidents and emergencies, taking appropriate action and notifying authorities when needed.
• Assigned tasks and patrol routes, ensuring effective coverage and security.

• Recorded incident reports with detailed accounts of occurrences.

• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines.
• Oversaw personnel safety and efforts at work site.
• Conducted staff evaluations and handled disciplinary actions when necessary.

• Managed security operations, overseeing access control, CCTV monitoring, and safety patrols.
• Supervised, trained, and scheduled security staff.
• Investigated incidents and prepared detailed reports.
• Responded to alarms and emergency situations, ensuring peaceful resolutions.

• Conducted regular patrols of facility to detect and deter security threats.
• Recorded incident reports with detailed accounts of occurrences.

• Monitored employee performance for compliance with regulations and policies.
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.