Tamika James
BSN, NHIP
Sicklerville,NJ
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 18-year career history. Certified NH Infection Preventionist ready to apply acquired skill, knowledge, leadership, and experience in a progressive clinical setting. Experience in Management, Program Management, Transition Care Management, Quality Metrics, Risk Management, Post-Acute Care Unit, State Psychiatric Hospital. Case Management Keeps team/ program running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Nurse Manager
Lions Gate CCRC
Voorhees, NJ
11.2017 - 01.2021
- Mitigation of staff to render professional, safe care.
- Staff Development, Infection Preventionist- implementing most current recommendations from CDC and NJ DOH to ensure 100% compliance and reduction of any transmission of the communicable virus within the facility.
- Responsibility for 170-bed facility.
- Staffing/Staff education.
- Ensuring CMS compliance at all times.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Case Manager
AETNA Health Insurance
Hartford, CT
12.2018 - 02.2020
- Clinical Case Review, Care Coordination for Medicare Members NorthEast region Driving data that support the validation of shared savings and improved health outcomes.
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Program Coordinator
RN Our Lady's Medical Center
Camden, NJ
10.2016 - 12.2018
- Identifying potential Community partners, creating Community partnerships, educating hospital staff about Care Transitions program.
- Analyzing quality metrics for Delivery system improvement Collaborating with Specialty offices especially Cardiology in supporting patient follow-up.
- Following up with patients post-discharge 30 days, coach, assist with improving Self-care, and encourage compliance with PCP and Specialty follow-up.
- Communicating all programmatic progress/ changes to Executive Leadership.
- Organized and managed program development from conception through successful execution.
- Maintained tight production timetables/ quality standards to give audiences exceptional offerings.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Team Leader
RN- PACU, CareOne
Moorestown, Sicklerville, NJ
06.2015 - 09.2016
- Assessment of 6-8 acutely ill patients in Medical Specialty unit, Daily ID Team meeting, Safe Medication administration, Recognize, identify subtle or acute changes, Communicate with MD Implement proper interventions to maintain basic patient homeostasis, Vent weaned, Cardiac Drips, Post-surgical, Oncology, Hospice care., for 30 beds, CNA assignment, Safe medication administration, Treatments, Weekly Care plan meetings, delivering care with compassionate Geriatric consideration
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
Practical Nurse
Ancora Psychiatric
Hospital, NJ
08.2007 - 08.2014
- Primarily Medication Nurse, Safe administration of medication, Wound Treatments, Therapeutic communication, maintaining therapeutic milieu on unit.
- Responded to patient requests with appropriate clinical/ personal assistance.
Charge Nurse
Our Lady's Multi-Care Center
Ancora, NJ
04.2005 - 07.2007
- Provided wound care, dressing changes routinely.
- Documented medications administered and treatments, procedures performed on appropriate records to protect privacy and confidentiality of patient information.
- Kept optimal supply levels in treatment rooms, triage, other areas to meet typical patient loads.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ 01.2017 - 04.2019
MBA - Business
Grand Canyon University
Phoenix, AZ 03.2021 - Current
Associate of Science - Nursing
Jersey College
Ewing, NJ 11.2013 - 02.2015
Skills
Staff Development
Staff Leadership
Quality assurance
Staff assignments
Training and mentoring
Staff Management
Seasoned in medical clinical procedures
Multidisciplinary team collaboration
Project oversight
Team Building
Case management
Accomplishments
- Program Development, Quality Improvement, Care Coordination, Management, Strategize and Implementation of newly developed workflows, Leadership, Assertive, Self-Starter, Analyze Data and results, Developing workflows for quality improvement, Evidence-Based Research.
- Supervised team of 60 staff members direct reports
- Nominated for Sister Cory Service Award for job performance 2018
Additional Information
- NJ Professional Registered Nurse 26NR17974200
- CA Professional Registered Nurse 95199286
Timeline
MBA - Business
Grand Canyon University
03.2021 - Current
Case Manager
AETNA Health Insurance
12.2018 - 02.2020
Nurse Manager
Lions Gate CCRC
11.2017 - 01.2021
Bachelor of Science - Nursing
Grand Canyon University
01.2017 - 04.2019
Program Coordinator
RN Our Lady's Medical Center
10.2016 - 12.2018
Team Leader
RN- PACU, CareOne
06.2015 - 09.2016
Associate of Science - Nursing
Jersey College
11.2013 - 02.2015
Practical Nurse
Ancora Psychiatric
08.2007 - 08.2014
Charge Nurse
Our Lady's Multi-Care Center
04.2005 - 07.2007