Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Mcdaniels

Katy,TX

Summary

I am an extremely honorable, reliable, and trustworthy coworker. I have over 3 years of retail

experience, customer service, and over one year of management experience. I envision my

workplace as my home and treat it as such. I enjoy developing relationships with both

teammates and guests. I know I would be a great asset to any team as I am one to bring in

innovative ideas, efficiency to the workplace, and enhance the overal store.

Overview

3
3
years of professional experience

Work History

Store Driver

Advanced Auto Parts
2024.06 - Current

responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store.Safely deliver parts to customers as needed

• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly / monthly sales flyer
• Daily collection of credit accounts

Cashier

Kohls Department Store
2023.10 - 2024.05

Assisted customers in navigating company website and

placing online orders, improving overall user experience.

Delivered prompt service to prioritize customer needs.

Demonstrated excellent multitasking abilities by

simultaneously handling multiple tasks such as navigating

systems, taking notes on calls, and answering inquiries

from clients.

Maintained a clean and organized workspace,

promoting a welcoming environment for customers.

Handled high-pressure situations calmly, maintaining

composure during busy periods or difficult interactions.

Processed customer orders and accurately handled

payment transactions.

Counted money in drawers at beginning and end of

each shift

Customer Service Representative

Sutherland Global
2022.03 - 2023.07

Managed high-stress situations effectively, maintaining

professionalism under pressure while resolving disputes or

conflicts.

Resolved customer complaints with empathy, resulting in

increased loyalty and repeat business

Assisted customers in navigating company website and

placing online orders, improving overall user experience.

Delivered prompt service to prioritize customer needs.

Demonstrated excellent multitasking abilities by

simultaneously handling multiple tasks such as navigating

systems, taking notes on calls, and answering inquiries

from clients

Education

Business Management

Lone Star College
Houston, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time Management
  • Computer Skills
  • Retail/selling skills
  • Cashier
  • Management
  • Leadership skills
  • Team Management
  • Patient care

Timeline

Store Driver

Advanced Auto Parts
2024.06 - Current

Cashier

Kohls Department Store
2023.10 - 2024.05

Customer Service Representative

Sutherland Global
2022.03 - 2023.07

Business Management

Lone Star College
Tamika Mcdaniels