Tamika Simpkins
Warner Robins,Ga
Summary
I'm a Qualified Customer Service representative; offering a record of successful job performance, problem solving abilities, experience developing, and implementing innovative solutions. At all times, I maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Overview
8
8
years of professional experience
Work History
Material Handler
Kohls D.c
Macon, GA
08.2020 - 02.2022
- Receive and process merchandise, including picking, packing, preparing and shipping orders and returns and load/unload trailers following established company and industry standard operating procedures
- Input data to prepare reports.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
Fullfillment
Target
Warner Robins, Georgia
10.2019 - 01.2020
- Susan # (478)971-2141
- Fullfillment Asssociate
- Select items for order pickup, drive up and ship to home for digital guest orders
- Accurately put on hold all order pickup and drive up orders
- Properly prepare, pack and sort guest orders for shipment using correct materials
- Meet productivity metrics and other fulfillment goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Substitute Teacher
Bright Horizons
Peachtree, Atlanta, GA
06.2014 - 05.2019
- Substitute teachers perform the instructional and classroom management processes for teachers who are absent for a day or longer periods of time
- Their duties include taking attendance, explaining homework, and maintaining classroom cleanliness.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
GED -
Dekalb Technical College
Clarkston, GA11.2008
Skills
- High customer service standards
- Strong problem solving ability
- Dedicated to process improvement Telecommunications
- Patience, knowledge, authority and determination
- Loading and Unloading
- Accident Prevention
- Customer Service
- Hand Trucks and Dollies
- Teamwork and Collaboration
- Warehouse Safety
- Attention to Detail
- OSHA Guidelines
- First Aid Certification
- Electric Pallet Jacks
- Hazardous Chemicals
Timeline
Material Handler
Kohls D.c
08.2020 - 02.2022
Fullfillment
Target
10.2019 - 01.2020
Substitute Teacher
Bright Horizons
06.2014 - 05.2019
GED -
Dekalb Technical College