TAMIKA SMITH
Chicago,IL
Summary
Experienced Administrative Professional with over 10 years of experience supporting corporate teams through efficient office management, event coordination, and communications. Proven ability to manage high-volume scheduling, vendor relations, internal communications, and event logistics. Adept at working cross-functionally with marketing, HR, and operations teams to ensure seamless event execution and administrative support.
Overview
19
19
years of professional experience
Work History
Facilities Coordinator
Forrest Solutions
Chicago, IL
05.2022 - Current
- Oversee and support all administrative duties to ensure office operates smoothly
- Manage office supply inventory and place orders
- Perform receptionist duties: greet visitors, direct calls, manage mail
- Assist with layout planning, office moves, and vendor coordination
- Provide scheduling, calendar support, and report generation
- Coordinate building maintenance, inspections, and record upkeep
Classroom Assistant
CPS
Chicago, IL
10.2021 - 05.2022
- Provided instructional and operational support for teachers and students
- Assisted with classroom setup, group activities, and student engagement
- Performed administrative duties including data entry, filing, and phone coverage
Learning & Development Administrative Assistant
Exela Technologies Inc.
Chicago, IL
09.2014 - 05.2022
- Coordinated logistics for corporate training events and marketing workshops
- Created and distributed internal marketing materials to promote events
- Scheduled meeting rooms, maintained calendars, and booked travel
- Managed vendor contracts, catering, AV setup, and decor for events
- Provided onsite event support and assisted with expense tracking
Service Delivery Manager
Exela Technologies Inc.
Chicago, IL
06.2011 - 09.2014
- Acted as liaison between Exela and client, overseeing daily onsite operations
- Managed mailroom staff and handled escalated client service issues
- Produced reports on postage usage and ensured service compliance
- Oversaw implementation of technology systems to improve service delivery workflows.
Records Management Lead
Document Technologies Inc.
Chicago, IL
03.2006 - 06.2011
- Managed legal records storage, indexing, and retrieval
- Generated reports and conducted regular records audits
- Maintained compliance with records retention policies
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some college -
Mott Community College
Flint, Michigan05.1996
Diploma -
Paul Robeson High School
Chicago, Illinois06.1994
Skills
- Administrative Support
- Office Management
- Event Planning
- Onsite Execution
- Vendor Coordination & Budget Tracking
- Marketing Support
- Communications
- Calendar & Travel Management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace
- Strong Written & Verbal Communication
- Team collaboration
Personal Information
Hobbies and Interests
- Event Planning
- Singing
- Writing
- Reading
Affiliations
- PwC Annual Learning Week: Coordinated multi-day training event with 20+ sessions. Oversaw logistics, communications, materials prep, and live support.
- Leadership Offsite – Chicago 2019: Supported 3-day executive retreat. Managed vendor contracts, AV, food & beverage, and post-event feedback.
References
References available upon request.
Timeline
Facilities Coordinator
Forrest Solutions
05.2022 - Current
Classroom Assistant
CPS
10.2021 - 05.2022
Learning & Development Administrative Assistant
Exela Technologies Inc.
09.2014 - 05.2022
Service Delivery Manager
Exela Technologies Inc.
06.2011 - 09.2014
Records Management Lead
Document Technologies Inc.
03.2006 - 06.2011
Some college -
Mott Community College
Diploma -
Paul Robeson High School
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