Tamika Terry
East Liverpool,OH
Summary
Dynamic Housekeeping Manager with a proven track record at Arcwood Environmental, excelling in team coordination and inventory control. Achieved significant cost reductions through effective budgeting and staff training, while fostering a culture of safety and quality. Skilled in performance evaluation and mentoring, driving continuous improvement in service standards.
Overview
30
30
years of professional experience
Work History
Housekeeping Manager
Arcwood Environmental
East Liverpool, OH
06.1995 - 06.2025
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
- Managed staff of Number housekeepers.
- Managed team productivity and workflow to exceed quality standards.
- Completed schedules, shift reports, and other business documentation.
- Managed labor costs effectively by monitoring staffing needs based on occupancy levels and adjusting schedules accordingly to maximize efficiency without compromising service quality.
- Evaluated employee performance and developed improvement plans.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Placed orders for housekeeping supplies and guest toiletries.
- Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Promoted a culture of teamwork within the housekeeping department by fostering open communication channels among employees at all levels.
- Coordinated household cleaning service operations and managed client relations.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
- Assisted in budget creation for the Housekeeping Department, ensuring accurate forecasting of expenses related to staffing, supplies, equipment, and other costs.
- Developed a strong network within the housekeeping community to stay informed about best practices and industry trends for continuous improvement in department operations.
- Established strong relationships with vendors to negotiate favorable pricing on linens, amenities, and cleaning products.
- Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
- Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Increased employee performance through effective supervision and training.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Maintained required records of work hours, budgets and payrolls.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Trained and mentored new staff on cleaning and safety protocols.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Established and enforced safety protocols and guidelines for staff.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Education
General Studies
East Liverpool High School
East Liverpool, OH05.1991
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Cleaning practices
- Scheduling and planning
- Standards compliance
- Facility inspection
- Furniture cleaning
- Preventive Maintenance
- Employee training and development
- Microsoft office
- Administrative oversight
- Applicant screening and hiring
- Safety Equipment
- Team coordination
- Inventory monitoring
- Decision-making
- Complaints handling
- Employee performance evaluation
- Customer relations
- Quality assessment
- Desktop computers
- Inventory replenishment
- Staff training
- Problem-solving
- Laundry and dry cleaning
- Creative thinking
- Stock planning
- Team guidance and motivation
- Timekeeping
- Employee scheduling
- Conflict resolution
- Safety protocols
- Clear communication
- Work inspection
- Team performance management
- Vendor management
- Inventory control
- Staff motivation
- Housekeeping
- Regulatory compliance
- Task assignment
- Cleaning techniques
- Chemical handling
- Workload prioritization
- Staff training and development
- Staff scheduling
- Washing windows
- Mopping and buffing floors
- Cost reduction strategies
- Payroll
- Payroll administration
- Team building
- Document control
- Invoice processing
- Employee evaluations
- Supply inventory management
- Work prioritization
- Staff evaluations
- Inter-department collaboration
- Data archiving
- Budgeting and financial management
- Budget administration
- Dusting furniture
- Window cleaning
- Supervisory skills
- Performance improvements
- Quality improvements
- Vacuuming and sweeping
- Cleaning bathrooms
- Task delegation
- Health and safety compliance
- Department coordination
Work with a program with that aught life and work skills to high school children with disabilities.
I thought general housekeeping and life skills.
Additional Information
I was very excited and detected to my position. I also got avocation of the year.
Timeline
Housekeeping Manager
Arcwood Environmental
06.1995 - 06.2025
General Studies
East Liverpool High School