Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamika Yarbrough

Las Vegas,NV

Summary

Professional with strong experience in back office management. Demonstrates proven ability to optimize workflows, streamline processes, and enhance operational efficiency. Valued team player known for adaptability and commitment to achieving results. Skilled in data management, organizational coordination, and problem-solving. Recognized for effective communication, leadership, and fostering collaborative work environment.

Experienced with overseeing back-office functions to ensure smooth operations. Utilizes strategic planning and effective resource management to enhance productivity. Track record of leading teams and implementing process improvements.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Back Office Manager/IV Therapy Nurse

Modern Wellness Guide
04.2022 - 07.2025
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Motivated and supervised Eight Medical Assistants in delivering quality patient care.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Improved communication between departments through the implementation of effective collaboration tools and regular interdepartmental meetings.

Phlebotomy Team Lead

PHLEBOTOMIST, Quest Diagnostics
02.2018 - 02.2022
  • Led phlebotomy team, ensuring compliance with safety protocols and quality standards.
  • Trained and mentored junior staff on proper blood collection techniques and patient interaction.
  • Streamlined workflow processes to enhance efficiency in specimen processing and delivery.
  • Collaborated with laboratory personnel to address specimen-related issues and optimize turnaround times.
  • Conducted regular audits of phlebotomy practices, identifying areas for improvement and corrective actions.
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.

Payroll Clerk

A PLASTIC BAG.COM
06.2004 - 09.2010
  • Processed payroll for over 500 employees using ADP and ensured compliance with federal regulations.
  • Reviewed timekeeping data to verify accuracy and resolve discrepancies before payroll execution.
  • Maintained employee records and updated payroll system to reflect changes in compensation or tax status.
  • Collaborated with HR to implement new payroll software, enhancing operational efficiency and data accuracy.
  • Trained junior staff on payroll procedures and best practices, fostering a knowledgeable team environment.
  • Liaised with external auditors during annual reviews to provide necessary documentation and ensure compliance standards were met.
  • Developed standard operating procedures for payroll processing, streamlining workflows and reducing errors by 15%.

Education

Lab Technician -

Las Vegas College
01.2021

Medical Assistant -

Milan Technical Institute
05.2018

High School Diploma -

Desert Rose High School
06.2002

Skills

  • Payroll and budgeting
  • Strategic planning
  • Scheduling
  • Staff Management
  • Policy and procedure modification
  • PPE Compliance
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Teambuilding

Certification

IV Therapy

Botox Constitution



Timeline

Back Office Manager/IV Therapy Nurse

Modern Wellness Guide
04.2022 - 07.2025

Phlebotomy Team Lead

PHLEBOTOMIST, Quest Diagnostics
02.2018 - 02.2022

Payroll Clerk

A PLASTIC BAG.COM
06.2004 - 09.2010

Medical Assistant -

Milan Technical Institute

High School Diploma -

Desert Rose High School

Lab Technician -

Las Vegas College

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Tamika Yarbrough