Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Tamika Young

Tamika Young

New Orleans,LA

Summary

Cultural Bearer and preservationist dedicated to hard work. Team player and organizer for anything thrown at me.

Overview

1
1
Certification

Work History

Client Liaison

Rebuliding Togetrher New Orleans
New Orleans, LA
2024 - Current
  • Placed client calls, obtained necessary information, and documented it in Salesforce for efficient evaluation and resolution of home repairs.
  • Engaged in direct client interactions during home evaluations
  • Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
  • salesforce, active listening, working with vulnerable population, dealing with confidential information, self starter, working with a team, event coordination, office decorum in group setting

Cultural Ambassador/Mentor, At-Risk Youth

Self-employeed
New ORl, LA
2019 - Current
  • Assisted with the organization of cultural festivals and other events that highlighted different cultures.
  • Encouraged open dialogue among individuals from varying backgrounds so as to enhance mutual understanding.
  • Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
  • Delivered engaging classes on the community's cultural intricacies, tailoring instruction to accommodate special needs students and individuals with behavior issues.
  • helping kids to build on discipline and conflict resolution, making safe spaces for kids
  • Made engaging presentations and showcases to actively involve children and facilitate interactive Q&A sessions

Lead Line Cook

Tulane University/Sodexo
New Orleans, LA
2021 - 2023
  • Managed all aspects of meal production including prep work, cooking, cleaning up, and serving customers.
  • Conducted training sessions for newly hired personnel on proper techniques for menu item preparation as well as policies and procedures adherence. In addition, trained them on maintaining temperature logs accurately, effectively managing the rotating cooler system, practicing efficient time management skills,and ensuring the proper closure of work areas.
  • Effectively collaborated with other departments in the kitchen to maintain smooth operations amidst staffing gaps. Demonstrated flexibility by volunteering for and successfully completing special projects from the catering division.
  • Successfully prevented any work-related accidents or incidents among my staff

Receptionist

ACS Solutions
Houston, TX
2005 - 2009
  • Answered incoming calls, greeted and assisted customers, addressed minor customer concerns, and provided follow-up communication
  • Greeted visitors and provided them with assistance.
  • Compiled data from various sources into organized reports for management review.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Education

LPN in Nursing -

Delgado Community College
10.2023

High school diploma -

James Madison High School
06.2001

Skills

  • Cash Handling
  • Food Service
  • Food Preparation
  • Cooking
  • Kitchen Experience
  • Microsoft Word
  • Host/Hostess
  • Culinary Experience
  • Catering
  • Kitchen Management Experience
  • Restaurant experience
  • office decorum
  • Customer service
  • Communication skills
  • Professional telephone demeanor
  • Experience working with students
  • Hospitality
  • Food industry
  • Case management
  • Microsoft Excel
  • Social media management
  • salesforce
  • google
  • event planning

Certification

  • First Aid Certification
  • AED Certification
  • Food Handler Certification
  • CPR Certification

Affiliations

  • Culture Bearer and Preservationist
  • Mentor to Youth
  • Advocate for the Elderly and special needs kids
  • Community Liaison
  • Artist Manager for my 2 sons

Accomplishments

  • Favorite Instructor for Summer camp
  • Appreciation award for my service
  • Longevity Award for ACS Solutions

References

References available upon request.

Timeline

Client Liaison

Rebuliding Togetrher New Orleans
2024 - Current

Cultural Ambassador/Mentor, At-Risk Youth

Self-employeed
2019 - Current

Lead Line Cook

Tulane University/Sodexo
2021 - 2023

Receptionist

ACS Solutions
2005 - 2009

LPN in Nursing -

Delgado Community College

High school diploma -

James Madison High School

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Tamika Young