TAMIKA D. BECKHAM
Cleveland,Ohio
Summary
Dedicated Behavioral Health Technician with impressive mental health expertise and Chemical Dependency Counselor Assessment certification. Delivered exceptional patient support in community-based treatment facilities and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PRN BEHAVIORAL HEALTH TECHNICIAN
NEXT STEP RECOVERY HOUSE (NORA)
09.2017 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Administered medications to relieve symptoms and monitor effects on clients.
BEHAVIOR HEALTH TECHNICIAN
ETHAN CROSSING
06.2022 - 02.2023
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities and support groups.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed client intake procedures according to internal standards for new admissions.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
CASHIER
SAVE-A-LOT
08.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Cleaned and sanitized all areas of the store and bathroom according to established protocols.
Education
GED -
CUYAHOGA COMMUNITY COLLEGE
Skills
- Crisis Intervention
- Conflict Resolution
- Critical Thinking
- Creative Problem Solving
- Customer Service
- Cash Handling
- Teamwork and Collaboration
Certification
Chemical Dependency Counselor Assistant
Timeline
BEHAVIOR HEALTH TECHNICIAN
ETHAN CROSSING
06.2022 - 02.2023
PRN BEHAVIORAL HEALTH TECHNICIAN
NEXT STEP RECOVERY HOUSE (NORA)
09.2017 - Current
CASHIER
SAVE-A-LOT
08.2017 - 12.2017
GED -
CUYAHOGA COMMUNITY COLLEGE
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