Tamiko Carter, BSHA, RN
Summary
Compassionate Registered Nurse experienced in medical office operation management and physician support. Delivered high-quality patient care through effective communication, evidence-based practice, and collaboration with medical professionals. Committed to providing comprehensive assessments and managing care for patients of all ages in diverse and high-pressure environments.
Overview
1
1
Certification
6
6
years of post-secondary education
25
25
years of professional experience
Work History
Registered Nurse Case Manager
Baptist Trinity Hospice
Memphis, TN
03.2026 - Current
- Provide end-of-life case management for an average caseload of 20 terminally ill patients.
- Apply clinical knowledge to assess patient needs and develop comprehensive plans of care and symptom management.
- Coordinate with multidisciplinary team to ensure comfort, pain control, and emotional support.
- Attend IDG meetings to collaborate with physicians, social workers, chaplains, and home health aides , coordinating holistic patient support.
Registered Nurse, PRN
CenterWell Home Health
Memphis, TN
08.2025 - 08.2026
- Evaluated vital signs, performed physical exams, and monitored recovery progress during home visits to ensure optimal patient outcomes.
- Developed and revised personalized care plans in collaboration with physicians and interdisciplinary teams to address individual patient needs.
- Educated patients and family members on safe home care procedures, medications, and lifestyle changes to promote health literacy and self-management.
Registered Nurse
Saint Francis Bartlett Hospital
Bartlett, TN
02.2025 - 09.2025
- Conduct comprehensive physical assessments and deliver care for diverse medical conditions including diabetes, cardiac issues, respiratory illnesses, and post-surgery recovery.
- Developed and implemented individualized nursing care plans while effectively delegating patient care activities to enhance patient outcomes.
- Managed JP drains, PCA pumps, IVs, NG tubes, wound vacs, and GIP hospice care to ensure optimal patient recovery and comfort.
- Administered medications and treatments according to provider orders and hospital protocols, ensuring patient safety and adherence to care standards.
- Documented care activities in electronic health records with accuracy and timeliness.
Nurse Extern
Regional One Health Trauma Center
Memphis, TN
07.2023 - 01.2025
- Assisted RNs in Trauma units with patient monitoring, IV and catheter insertions, wound care, and medication administration to ensure high-quality patient care.
- Collaborated in interdisciplinary team meetings to coordinate comprehensive patient care plans.
- Provided attentive care for severely ill and fragile patients with acute traumatic injuries, while enhancing their comfort and recovery.
- Participated in interdisciplinary team meetings to coordinate patient care.
Practice Manager
SFMP Jackson Randle
Memphis, TN
04.2006 - 10.2023
- Managed clinic and departmental budgets; developed policies and procedures.
- Led quality improvement initiatives and tracked performance metrics.
- Collaborated with providers and staff to utilize best practices to ensure care gap closure and exceed quality measure initiatives and key performance indicators.
- Acted as primary liaison to internal and external personnel regarding quality performance, KPIs, STARS, and HEDIS requirements to improve provider performance in operations, risk adjustment, and quality.
- Collaborated with providers and staff use best practices to ensure care gap closure and to exceed quality measure initiatives and key performance indicators.
- Served as primary liaison for internal and external personnel on quality performance, KPIs, STARS, and HEDIS requirements, improving provider performance in operations and quality.
- Tracked and managed quality reports to continuously improve metrics and STARS measures, ensuring compliance with state, federal, and NCQA standards.
Office Supervisor
SFMP Jackson Randle
Memphis, TN
09.2001 - 04.2006
- Streamlined clinical and administrative processes while upholding high patient service standards.
- Developed budgets and controlled expenses to support financial analysis, sales forecasting, labor cost control, and strategic planning.
- Collaborated with external partners including accountants, attorneys, and medical sales representatives to enhance practice operations.
Education
Associate of Applied Science - Nursing (AAS)
Southwest Tennessee Community College
Memphis, TN 06.2022 - 12.2024
Bachelor of Science - Healthcare Administration (BSHA)
Baptist College of Health Sciences
Memphis, TN 05.2017 - 05.2020
Skills
- Leadership
- Healthcare compliance
- Team collaboration
- Employee Retention
- Practice management
- Quality metrics
- Clinical operations
- Quality improvement
- Revenue cycle management
- Performance metrics
Certification
Registered Nurse Active Multistate License (Exp: December 2028)
BLS/ACLS American Heart Association (Exp: June 2027)
Professional Development
Member, American College of Healthcare Executives (ACHE)
Timeline
Registered Nurse Case Manager
Baptist Trinity Hospice
03.2026 - Current
Registered Nurse, PRN
CenterWell Home Health
08.2025 - 08.2026
Registered Nurse
Saint Francis Bartlett Hospital
02.2025 - 09.2025
Nurse Extern
Regional One Health Trauma Center
07.2023 - 01.2025
Associate of Applied Science - Nursing (AAS)
Southwest Tennessee Community College
06.2022 - 12.2024
Bachelor of Science - Healthcare Administration (BSHA)
Baptist College of Health Sciences
05.2017 - 05.2020
Practice Manager
SFMP Jackson Randle
04.2006 - 10.2023
Office Supervisor
SFMP Jackson Randle
09.2001 - 04.2006