Seasoned Social Worker with 20+ years of experience specializing in situational assessments, conflict resolution and effective communication. Serviced clients to promote optimum mental, emotional and behavioral health in collaboration with other members of social service, educational and mental health care team. Demonstrated psycho-social assessment, treatment planning and advocacy skills. Provided superior customer service, empathy, assertiveness, active listening, prioritize and multi-task in fast-paced working environment.
Overview
27
27
years of professional experience
Work History
Youth Advocate and Family Mentor
Redirecting, Empowering and Strengthening Youth(Founder)
Madison, WI
09.1998 - Current
Conducted assessments to determine types of services individuals required
Diffused tense situations using active listening, calm and nurturing voice to resolve issues
Interviewed individuals and families to assess needs and provide informational resources
Visited clients' homes to better comprehend environment and how it affects behavior and responses to situations
Liaised between children, guardians and schools to best handle issues specific to youth
Built solid and trusting rapport with children and families, fostering trust and communication to needs
Worked to improve and enhance youth and family lives through effective and compassionate relationships
Planned, promoted and managed groups to assisting children in attaining academic success
Youth and parent support for overall success.
Organized and facilitated group activities to help foster social skills among the youth.
Provided guidance and support to families of children in need of assistance.
Counseled youth on life choices, career paths, and educational opportunities.
Foster Care Provider
Family Works
Madison, WI
11.2015 - 07.2021
Increased youth participation in pro-social activities through collaboration with therapist assistants and community resources
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
Developed rapport to create safe and trusting environment for care
Worked to improve and enhance youth's lives through effective and compassionate communication
Determined and recommended methods to address improvement opportunities
Use proactive outreach initiatives to build resources for youth and families.
Developed individualized treatment plans for each child based on their needs and goals.
Created daily schedules that incorporated educational, recreational, and therapeutic activities.
Monitored the physical and mental health of children in the foster care system.
Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
Supported families through providing resources or referrals to appropriate agencies or programs.
Collaborated with family members to provide stability for the child within their home environment.
Senior Social Worker
Dane County Department of Human Resources
Madison, WI
06.1997 - 02.2019
Ability to provide best possible guidance to clients
Wealth of knowledge related to resources and support systems throughout Dane County
Provided social work services to adjudicated youth and families(high needs/risk), including intake/assessments, individual and family meetings, case management, school advocacy, team meetings, one on one meetings, discharge planning and referrals
Wealth of experience working with minority youth and families
Created and supervised community service projects for youth
Implemented 'Independent Living' programming for youth
Provided resources to secure adequate housing, medical care and employment for families by working with community agencies and support networks
Provided support to youth pertaining to academic success, black excellence, positive self-identity, overall health and well-being( self-respect, self-love, mental, emotional and physical health)
Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issue
Maintained regular contact with clients, including visiting clients' homes, school and in the community
Delivered comprehensive services to children, adolescents and adults involved with child welfare and prevention services
Developed and executed various groups
Operated with high integrity, built trust, and earned sustained credibility with youth, families, school and community resources
Partnered with cross-functional teams to conduct thorough discovery and due diligence when communicating with youth and families
Interviewed individuals and families to assess needs and provide adequate resources( 40 Developmental Assets)
Supervised interns from various colleges and universities
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Education
Child and Adolescent Development(certificate) - Psychology
The Chicago School of Professional Psychology
Chicago, IL
07-2014
Bachelor of Arts - Social Work
UW-Whitewater
Whitewater, WI
05-1998
Skills
Activity Planning
Positive Reinforcement
Safety Planning
Child development knowledge
Educational Support
Transportation Coordination
Case Management
Client Advocacy
Service planning
Family Support
Excellent Communication
Time Management
Organizational Skills
Decision-Making
Professionalism
Client Needs Assessment
Reliability
Goal Setting
High-Risk Populations Identification
Professional Demeanor
Child welfare advocate
Adaptability
Task Prioritization
Teamwork and Collaboration
Analytical Skills
Parental and guardian assistance
Conducting interviews
Self Motivation
Home visits
Problem-Solving
Trauma Informed Care Framework
Interpersonal Skills
Client documentation
Timeline
Foster Care Provider
Family Works
11.2015 - 07.2021
Youth Advocate and Family Mentor
Redirecting, Empowering and Strengthening Youth(Founder)
09.1998 - Current
Senior Social Worker
Dane County Department of Human Resources
06.1997 - 02.2019
Child and Adolescent Development(certificate) - Psychology
Youth Mentor Volunteer Coordinator at Presbyterian Support Upper South IslandYouth Mentor Volunteer Coordinator at Presbyterian Support Upper South Island