Tamiko Riley

Assemble and analyze facts, draw conclusions, and devise solutions to problems.

Knowledge of training regulations/policies/procedures, functions, processes, and principles of management in order to analyze training requirements, prioritize tasks, and equitably distribute POI resource support assignments and allocations.

Serves as primary billing official for BDE government purchase cardholders. Provides advice and assistance on program management to include interpretation of DA and USACC regulations and standard operating procedures (SOPs).

Analyses related to manpower management to ascertain need for changes in manpower utilization for preparation of budget. Maintains manpower utilization reports. Enters and updates Table of Distribution Allowance (TDA).

Operating office automation systems, excel and web based databases, utilizing several types of software, and satisfying database access requirements.

Ability to apply various manpower methods and techniques (i.e., manpower surveys, funding levels, etc.) to determine manpower requirements, i.e., man-hours, man-years.

Ability to apply practices, theories, techniques, and methodology of management to manpower problems of assigned organizations/missions.

• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Processed the on-boarding of 45 new hires.
• Prepared monthly, weekly and daily logs using Microsoft Office Suite.
• Administered compensation, benefits and performance management systems at direction of supervisor.
• Tracked various statistics and kept detailed records to support human resources department.

• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Documented data and completed accurate updates to case records.
• Interviewed individuals and families to assess needs and provide informational resources.
• Developed and maintained courteous and effective working relationships.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Worked with customers to understand needs and provide excellent service.