TAMIL SELVI

Clients - Shiseido & 1-800-Flowers.com

• Involved in requirement gathering, preparing technical design document based on high level BRD and preparing mapping documents , development ,functional testing and production support activities.
• Enhancement and support of application Java, J2EE, xml.
• Interacting with QA team for integration testing, end to end testing and to fix the defects identified during QA testing.
• Local setup for development using docker-based integrated developer toolkit environment.
• Debug logs, analyze and recreate scenarios to identify issue in lower-level environments

• Boosted customer satisfaction through the creation of customized reports and dashboards.
• Safeguarded sensitive information with appropriate user profiles, roles , permission sets, sharing rules, and security settings in Salesforce.
• Developed various Custom Objects, Tabs, validation rules on the objects
• Created lightning record pages, page layouts, search layouts to organize fields, related lists, and other Components on a record detail and edit pages
• Developed process builders, workflow rules, time triggered workflows for various business requirements
• Implemented picklists, dependent picklists, lookups, junction objects, master detail relationships, validation, and formula fields to the custom objects
• Developed Custom buttons and links to enhance UI
• Created Apex triggers and Apex class
• Acquired around 17 Sales and Service cloud Administration Trailhead Badges.

• Earned my Salesforce Developer I certification and worked as a freelancer for a year, specializing in Sales and Service Cloud.

Clients - Abercrombie & Fitch

• Preparing technical design document and unit test case scenarios based on high level BRD
• Implemented a new functionality module 'Web Self Service'
• Enhancement, support, and maintenance of existing application, which include post production defects fixing, process adherence, understanding the client business processes and designing and customizing sterling OMS solution based on it, end to end testing of sterling OMS solution and fixing bugs
• Interacting with QA team for integration testing, end to end testing and to fix the defects identified during QA testing

Clients - GSI Commerce

• Enhancement and support of application functionality using Java, J2EE, xml
• Interacting with QA team to test the module and to fix the defects identified during QA testing
• Automation of unit testing using JMeter
• Post production support after deployment, to analyze root cause of issues, exceptions and provide solutions, enhancements and fixing issues identified after production deployment
• Developing adhoc reports for monitoring and reporting purpose

Clients - KOHLS

• Working with the business partners to resolve daily issues
• Involved in requirement gathering, design, testing, complete pipeline configuration for transfer order module
• Involved in lower-level environment build, environment issues, testing new code release and new queue creation
• Working with the incidents raised by the users, business partners and customers and resolving them without any escalations
• Created support manager small UI web application to more user-friendly UI than API Tester to help the QA team with their testing

Clients - Wellpoint

• Test Plan preparation, Test Scenarios and Test Cases with respect to the business rules and functional requirements
• Enhancement of website Enterprise database system for registration and lookup for doctors and hospitals application that provides information and tools to help manage doctor and hospital profile and display details of the same
• Enhancement of the current application with ability to present larger fonts for senior members in Next Rx, Anthem websites using Java, CSS and J2EE technologies