Tamilya Roland
Brownsville,TN
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Care Assistant
Ciel Senior Living
09.2023 - 08.2025
- Housekeeping
- Memory care and assisted living
- Help with personal care
- Helping residents get put in bed and ready for the night
- Showers
- Nighttime emotional support
- Monitor residents’ status of change if any
- Assist residents with activities
- Document all care that I provided and helped with
- Corresponding with nurses for patient care
- Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
- Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
Pharmacy Representative
CVS Specialty Pharmacy
08.2022 - 06.2024
- Handled patient prescription request
- Refilled medication
- Correspondence with patients / emails and inbound calls
- Interpret medical abbreviations
- Gathered information from doctors, pharmacist, and patients
- Handled prior authorization with insurance companies/ work with medical insurance companies closely
- Resolved insurance claim issues promptly, facilitating seamless coverage for patients'' medications.
- Established strong relationships with healthcare providers, fostering increased collaboration for patient care.
- Conducted regular audits of prescription records, ensuring compliance with federal and state regulations.
- Processed high volumes of prescriptions accurately under time pressure while maintaining attention to detail.
- Served as a key liaison between the pharmacy team and medical professionals, contributing to coordinated patient care efforts.
- Enhanced customer satisfaction by providing personalized pharmaceutical consultations and recommendations.
CNA
Signature Healthcare of Primacy
03.2022 - 01.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Caregiver
Resource One Medical Staffing
04.2021 - 07.2022
- Provided personal care to patients/ Comforting care
- Provided meals to patients in care
- Managed patient medication
- Monitored patient healthcare plans and needs
- Kept living areas clean/ light housekeeping
- Emotional support/ conversations, reading and support to patient in care
- Ensured confidentiality and security of the patient's medical information
CNA
Memphis Jewish Home And Rehabilitation Center
07.2021 - 11.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA Student
Memphis Jewish Home & Rehab
04.2021 - 05.2021
- Completed a state approved CAN training program, covering patient care, infection control, viral sign monitoring, and medical terminology.
- Completed 32 hours of clinical training in a long-term care nursing home, providing hands-on assistance with activities of daily living (ADLs), mobility support, feeding, bathing, toileting, and personal hygiene for elderly and disabled residents
- Trained in proper documentation, HIPPA Compliance, and communication with healthcare teams.
- Fully prepared to take the Tennessee CNA certification exam, demonstrating both theoretical knowledge and hands-on clinical competencies.
- Gained experience in collaborating with interdisciplinary healthcare teams, effectively communicating patient needs, and adapting to fast-paced caregiving environments.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
Education
Associate of Science - Nursing
South College
Nashville, TN05-2024
Bachelor of Science - Nursing
Arkansas State University
Jonesboro, AR05.2027
High School Diploma - undefined
Cordova High School
05.2019
Bachelor of Science - Nursing
KENTUCKY STATE UNIVERSITY
Frankfort, KY08-2020
Bachelor of Science - Health Administration
Prairie View A&M University
Prairie View, TX05-2022
Skills
- Caregiving
- Time management
- Problem-solving abilities
- Attention to detail
- Teamwork
- Patient assistance
- Communication
- Dementia care
- Meal preparation
- Emotional support
- CPR certified
- Nutrition monitoring
- Problem-solving
Certification
First Aid Certification - American Red Cross or American Heart Association
Timeline
Resident Care Assistant
Ciel Senior Living
09.2023 - 08.2025
Pharmacy Representative
CVS Specialty Pharmacy
08.2022 - 06.2024
CNA
Signature Healthcare of Primacy
03.2022 - 01.2023
CNA
Memphis Jewish Home And Rehabilitation Center
07.2021 - 11.2021
CNA Student
Memphis Jewish Home & Rehab
04.2021 - 05.2021
Caregiver
Resource One Medical Staffing
04.2021 - 07.2022
High School Diploma - undefined
Cordova High School
Associate of Science - Nursing
South College
Bachelor of Science - Nursing
Arkansas State University
Bachelor of Science - Nursing
KENTUCKY STATE UNIVERSITY
Bachelor of Science - Health Administration
Prairie View A&M University
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