Mykal Gregg
Hollywood,USA
Summary
Dependable and safety-focused Class B commercial driver with over 6 years of experience in delivery, logistics, and customer service. Skilled in operating commercial vehicles, navigating regional routes, managing schedules, and maintaining client relationships. Recognised for consistent on-time deliveries, attention to detail, and commitment to safety and professionalism.
Overview
16
16
years of professional experience
Work History
Shift Manager/Class B Delivery Driver
The Iceman
Toronto, Canada
04.2024 - Current
- Lead daily dispatch operations and assign delivery routes
- Safely operate commercial vehicles to deliver packaged ice across the Greater Toronto Area
- Train and supervise new drivers while ensuring safety compliance
- Monitor inventory and report delivery metrics to senior management
Delivery Driver
Article
Toronto, Canada
11.2021 - 05.2024
- Operated large commercial trucks throughout Southern Ontario and Quebec
- Delivered and assembled high-end furniture in residential settings
- Maintained safety standards and load securement protocols
- Represented company brand through courteous and professional service
Class B Rear & Side Loader Operator
Miller Waste Systems
Toronto, Canada
09.2019 - 01.2021
- Conducted pre and post-trip inspections and reported issues promptly
- Operated a Class B commercial vehicle safely and efficiently for scheduled deliveries
- Assisted in warehouse duties as needed (e.g., loading, inventory checks)
- Provided courteous and professional service to clients on delivery sites
Customer Service Roles (Earlier Experience)
01.2011 - 01.2019
- Experience in fast-paced customer service roles with Whole Foods Market, McDonald's, and The Coffee Club
- Provided excellent customer service and addressed needs of customers in a timely and effective manner
- Followed proper procedures for customer check out, handling of tenders, use of tares
- Coached new crew members on initiating, assembling, and making various menu items
Education
Institute of Holistic Nutrition
Mississauga01-2018
University of Toronto
Mississauga01-2016
Skills
- Route Optimization & Time Management
- Load Securement and Inventory Handling
- Safe Driving Practices
- Excellent Customer Service
Timeline
Shift Manager/Class B Delivery Driver
The Iceman
04.2024 - Current
Delivery Driver
Article
11.2021 - 05.2024
Class B Rear & Side Loader Operator
Miller Waste Systems
09.2019 - 01.2021
Customer Service Roles (Earlier Experience)
01.2011 - 01.2019
Institute of Holistic Nutrition
University of Toronto