Dynamic and adaptable professional with a proven track record in customer service and management, demonstrated at Culver’s and the Humane Society of Tampa Bay. Skilled in problem-solving and communication, effectively balancing multiple tasks with a focus on delivering outstanding results. Excels in high-pressure environments, showcasing leadership and a commitment to excellence. Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Culver’s, Boyette
06.2021 - 10.2022
I did everything from drive thru, made the ice cream, working on the kitchen on friers and buns and both middle and set
I was a cashier as well
I was good at doing things on my own and helping others at the same time during rushes
I’m very confident in what I did, especially when I worked on custard
I could be trusted to handle a task on my own and get it done in a timely fashion.
Front desk Receptionist
Caribbean Mystique Spa, Brandon
10.2022 - 03.2023
I was up front mostly Checking in and out and scheduling appointments, taking phone calls, I also helped with our esthetician and massage therapist set their rooms to prepare for their next clients
I did laundry and cleaned rooms as well as closed the store at night by myself.
Kennel Assistant
Humane Society of Tampa Bay, Tampa
07.2022 - Current
I go on occasion and help clean and maintain the kennels, help feed the bigger dogs and the puppies
Help in the examination or operation rooms, or animal loading/ unloading
I loved playing and socialized with the dogs.
Hostess
Texas Roadhouse, Riverview
04.2023 - 08.2023
I welcomed guests into the restaurant as I also would seat them
I would also answer phone calls and make reservations.
Medical Assistant
Physician Partners of America, Tampa
08.2023 - Current
I greeted patients upon entry and handled daily front office tasks and surgery days
The most important function is to assure charts and deposits are accurate and perform ongoing and occasional audits
And handle patient care and handle patient medication and authorizations
As well as taking patients back to triage and getting ready for the nurse or doctor.
Education
High School Diploma - undefined
Eaat Bay high school
05.2019
Paralegal studies
Keiser University
Skills
Management
Problem solving
Communication
Leadership
Creativity
Time management
Food service
Customer service
Cash handling
Front desk
Childcare
Organization
Hospitality
Veterinary technician experience
Sales
Food safety
Phone etiquette
Medication administration
Patient care
Decision-Making
Relationship building
Industry knowledge
Critical thinking
Public speaking
Interpersonal skills
Cross-functional collaboration
Goal setting and achievement
phlebotomy
Certification
First aid certification
CPR Certification
Extracurricular Activities
FFA ( Officer Sentinel) Basketball Team Flag Football Science National Honor Society (SNHS) Junior & Senior Steering
Timeline
Medical Assistant
Physician Partners of America, Tampa
08.2023 - Current
Hostess
Texas Roadhouse, Riverview
04.2023 - 08.2023
Front desk Receptionist
Caribbean Mystique Spa, Brandon
10.2022 - 03.2023
Kennel Assistant
Humane Society of Tampa Bay, Tampa
07.2022 - Current
Team Member
Culver’s, Boyette
06.2021 - 10.2022
High School Diploma - undefined
Eaat Bay high school
Paralegal studies
Keiser University
GIRL SCOUTS
I was a Girl Scouts since i was a Daisy till i graduated high school to an ambassador, I did my bronze and Silver award. Did lots of community service, I helped with the younger girls and organizing big events.