Interior design support and front desk operations experience, including project coordination and client service. Skilled in schedule management, vendor coordination, and issue resolution to keep projects on track. Strong attention to detail and service-focused communication.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Design Associate
Oliver Cloutier Interiors
North Miami Beach, FL
06.2025 - Current
Supported residential interior design projects from concept through installation
Liaised with trades and vendors to ensure timely execution of project requirements.
Front Desk Manager
Pulse 163
North Miami Beach, Florida
06.2015 - 03.2020
Facilitated efficient front desk operations and streamlined guest check-in processes at Pulse 163.
Managed guest check-in and check-out procedures, reservations, and payments.
Coordinated and optimized reservations, schedules, and appointment changes to enhance guest experience.
Delivered exceptional customer service by promptly and professionally addressing guest inquiries.
Answered phone calls, emails, and member questions with professional service.
Maintained accurate records, logs, and front desk documentation.
Processed cash transactions at front desk with accuracy. and credit card transactions at front desk.
Assisted with training new staff members on front desk procedures and policies.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL
07-1989
Some College (No Degree) -
Palm Beach State College
Lake Worth, FL
Skills
Project management
Project coordination
Client presentations
Attention to detail
Time management
Multi-tasking capabilities
Teamwork skills
Team collaboration
Problem solving
Certification
Life and Health Insurance certification June 2024
Property Managment certification March 2024
Custom Section 1
Worked for a commercial developer for over 10 years. Assisted with leases, handled tenant relations and maintenance for commercial warehouse buildings. Worked with the vendors and contractors for the properties.