TAMISHA BLANCHARD
Lithonia,GA
Summary
Dynamic administrative and logistics professional with a proven track record of excelling in fast-paced environments. Known for exceptional customer service skills, meticulous attention to detail, and adept decision-making abilities. Expertise in Microsoft Office Suite, office administration, and management. Experienced in logistics operations, including supervising teams, training employees, and implementing performance improvement strategies.
Overview
9
9
years of professional experience
Work History
Area Manager
Vorto
Fairburn, GA
04.2024 - Current
- Evaluated driver performance daily.
- Maintained communication with drivers, customers, and vendors to address any issues and ensure smooth operations.
- Provided valuable guidance to drivers using the 5F app.
- Confirmed hitch availability and booked through relevant platform.
- Conducted detailed reviews of payment records, uncovering discrepancies or problems related to incorrect amounts and missing BOL's.
Outbound Supervisor, Fulfillment Service
Radial
Locust Grove, GA
10.2023 - 03.2024
- Oversaw daily operations and processes in alignment with Standard Operating Procedures (SOPs), fostering accountability and maximizing productivity
- Coordinated and scheduled shift tasks within the fulfillment center area to uphold product standards and meet operational goals effectively.
- Administered ADP functions for direct reports, ensuring accurate and timely management of personnel records and payroll.
- Assisted management in daily planning, prioritization, and communication of shift directives, optimizing efficiency and maintaining quality standards across outbound activities.
- Trained, coached and mentored new staff on the company's policies and procedures for outbound calls.
Logistics Outbound Lead
XPO/GXO
Fairburn, GA
05.2022 - 10.2023
- Provided backup support for outbound leadership, as required.
- Conducted thorough evaluations of workload distribution and allocated tasks appropriately among team members.
- Utilized warehouse management systems precisely and upheld meticulous documentation standards using the Warehouse Management System (WMS) and (SIMS)
- Collaborated with cross-functional teams to streamline communication and optimize workflow efficiency.
- Implemented continuous improvement initiatives to enhance productivity and minimize errors.
Logistics Outbound Clerk
XPO/GXO
Fairburn, GA
03.2020 - 05.2022
- Utilized a Warehouse Management System (WMS) to process and input data efficiently
- Operated material handling equipment and handheld scanning devices as required.
- Executed duties according to established procedures to prioritize safety.
- Collaborated with team members to streamline logistics operations and enhance overall efficiency.
- Assisted in the coordination of outbound shipments, ensuring timely delivery and customer satisfaction.
Administrative Assistant
Mar Mar Trucking, LLC
Glastonbury, CT
11.2015 - 02.2020
- Skillfully handled various office responsibilities, such as managing multi-line phone systems and effectively directing calls and messages to appropriate personnel.
- Produced compelling PowerPoint presentations, essential for driving business development initiatives forward.
- Efficiently oversaw inventory operations, ensuring consistent stock levels to support operational requirements.
- Provided motivational and analytical guidance, devising strategies to stimulate growth opportunities within the organization.
Education
Associate in Science - Business Administration
Manchester Community College
Manchester, CT05.2020
Skills
- Logistics
- Warehouse Operations
- Administration
- Customer Service
- Training & Development
- Leadership/Supervision
- Critical Thinking & Time Management
- Policies & Procedures
Timeline
Area Manager
Vorto
04.2024 - Current
Outbound Supervisor, Fulfillment Service
Radial
10.2023 - 03.2024
Logistics Outbound Lead
XPO/GXO
05.2022 - 10.2023
Logistics Outbound Clerk
XPO/GXO
03.2020 - 05.2022
Administrative Assistant
Mar Mar Trucking, LLC
11.2015 - 02.2020
Associate in Science - Business Administration
Manchester Community College
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