Tamisha Bruce
Galloway,New Jersey
Summary
Accomplishing my goals is one thing but success is the most important thing in which the community thrives on. Dedicated to accomplishing greatness, succeeding, and growing as a whole. I do have a passion for helping others, being creative and outspoken. I am super friendly, hardworking, determined and have great communication skills. I always strive to make sure to be motivated enough to accomplish it. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
2
2
years of professional experience
Work History
Educational Opportunity Fund Mentor (EOF Mentor)
Stockton University
09.2023 - Current
- To increase retention and holistic support services for first-year EOF Stockton students
- To increase peer relationships, sense of belonging, and campus involvement among first-year EOF students
- To strengthen social skills and academic success among first-year EOF students
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
Women's Gender Sexuality Center Receptionist
Stockton University
01.2023 - Current
- I am a Receptionist for the WGSC
- Sit at the front desk welcoming and greeting the incoming Students, Staffs, Bosses with warm, happy and comforting bright smiles
- Help navigating students through our supportive environment fight against sexual assault issues, people who are being afraid, molested etc We help them find the courage and comfort they seek through talking to our higher ups in order to get the care they need to feel safe and supported
- We have a beautiful lounge which is open to everyone
- We take down information, meetings, calls, print out flyers or any task asked of us from our Bosses.
Pool Attendant (Seasonal)
The Borgata Casino & Spa
05.2023 - 08.2023
- Providing memorable service, anticipating guest needs, assisting with seating, cabanas or general pool information
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Complete opening/closing duties while maintaining the appearance of the pool deck throughout the shift, assist with desk and towel duties, assist with setting up cabanas, maintain the appearance of the pool deck throughout the shift including straightening chairs, collecting soiled towels and trash, moving chairs, and all other duties
Customer Care Representative (Seasonal)
The Borgata Casino & Spa
05.2022 - 08.2022
- The Borgata Casino & Spa in Atlantic City conducts a serious knowledge of hotel credentials, book reservations, dining, hotel, spa, shows for hotel guest and outside patrons Great customer care skills awarded 100% in quality for customer service.
Customer Service
Stockton Polling Institute
03.2022 - 04.2022
- The Stockton Polling Institute, part of the Hughes Center, conducts independent public opinion polling on elections and issues of importance in southern New Jersey and across the state
- Stockton Polling Institute tracks public opinion through the use of a student-based interview team of over 120, thus providing students with a first-hand opportunity to learn about public opinion and policy making
- It conducts about a dozen polls each year for the public, faculty, the college and private clients.
Education
Stockton University
Skills
- Leadership
- Critical thinking
- Problem-solving
- Decision-Making
- Customer Service-Oriented
- Conflict Resolution
Timeline
Educational Opportunity Fund Mentor (EOF Mentor)
Stockton University
09.2023 - Current
Pool Attendant (Seasonal)
The Borgata Casino & Spa
05.2023 - 08.2023
Women's Gender Sexuality Center Receptionist
Stockton University
01.2023 - Current
Customer Care Representative (Seasonal)
The Borgata Casino & Spa
05.2022 - 08.2022
Customer Service
Stockton Polling Institute
03.2022 - 04.2022
Stockton University
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