Tamisha Morris
Griffin,GA
Summary
Experienced and motivated insurance professional with over 10 years of industry knowledge, specializing in claims adjustment and customer service. Skilled in negotiation, communication, and coverage analysis. Adept at managing high call volumes, resolving complex issues, and maintaining excellent client relationships. Self-driven and people-oriented, with a proven track record of contributing to team success and organizational growth.
Overview
24
24
years of professional experience
Work History
Auto Claims Adjuster
State Farm
Dunwoody, GA
06.2023 - 10.2025
- Investigate and establish liability on auto claims.
- Communicate with customers and associates via phone and documentation systems.
- Work collaboratively to manage a high volume of claims and calls.
- Accurately document loss details and policy information.
Manager
Happy Daze Bar & Grill
Griffin, GA
11.2019 - 12.2023
- Managed inventory, budgets, staffing schedules, and cost control.
- Designed menus and maintained documentation of drink recipes.
- Oversaw planning and coordination of events.
- Ensured high standards of cleanliness, service, and customer satisfaction.
Auto Claims Adjuster / Claims Representative
GA Farm Bureau
Macon, GA
01.2016 - 04.2021
- Investigated, processed, and settled auto claims.
- Collected recorded statements and communicated with attorneys, policyholders, and claimants.
- Set up and assigned new claims via inbound calls.
Licensed Insurance Counselor
GEICO
Macon, GA
09.2007 - 01.2016
- Provided policy support and processed changes, endorsements, and payments.
- Educated customers on coverage options.
- Maintained licensing and continued education requirements.
Licensed Insurance Counselor
GEICO
Macon, GA
09.2007 - 01.2016
- Provided policy support and processed changes, endorsements, and payments.
- Educated customers on coverage options.
- Maintained licensing and continued education requirements.
Cashier
Walmart
Griffin, GA
01.2005 - 01.2007
- Processed transactions, scanned coupons, and provided friendly service.
Sales Associate
Cato
Griffin, GA
01.2002 - 01.2005
- Delivered exceptional customer service and merchandising support.
Education
Business Administration And Management
Southern Crescent Technical College
Griffin, GAHigh School Diploma -
Griffin High School
Griffin, GASkills
- Claims Investigation & Processing
- Insurance Policy Knowledge
- Customer Service & Call Center Operations
- Negotiation & Conflict Resolution
- Inventory & Staff Management
- Strong Communication & Interpersonal Skills
- Event Planning and Budgeting
- Microsoft Office & Claims Management Software
Timeline
Auto Claims Adjuster
State Farm
06.2023 - 10.2025
Manager
Happy Daze Bar & Grill
11.2019 - 12.2023
Auto Claims Adjuster / Claims Representative
GA Farm Bureau
01.2016 - 04.2021
Licensed Insurance Counselor
GEICO
09.2007 - 01.2016
Licensed Insurance Counselor
GEICO
09.2007 - 01.2016
Cashier
Walmart
01.2005 - 01.2007
Sales Associate
Cato
01.2002 - 01.2005
Business Administration And Management
Southern Crescent Technical College
High School Diploma -
Griffin High School