Tammara Hamilton
Publix Pharmacy
Tuscaloosa,AL
12
years of professional experience
Oversaw prescription processing and data entry operations within a high-volume pharmacy setting. Led initiatives to streamline insurance claims processing, enhancing patient access to vital medications. Cultivated patient relationships by addressing inquiries and implementing effective medication adherence strategies.
Work History
Certified Pharmacy Technician and Immunizer
1 Year 5 Months- Ensured compliance with HIPAA regulations when handling sensitive patient information along with diligent and accurate data entry
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Eliminated digital and technological barriers for patients to encourage medication adherence and maintaining professional composure under pressure while providing exceptional service
Pharmacy Operations Manager/ PTCB Instructor
10 Years 6 Months- Led and coordinated daily operations for high volume pharmacies within the district managing 850+ prescriptions per day, maintenance and audits of pharmacy equipment, automation, inventory, scheduling and budgets, hiring and training
- Worked with specialty pharmacy supporting complex patient populations such organ transplants, cancer, HIV and AIDS
- Conducted compliance reviews and collaborated with regulatory oversight agencies including the DEA, CDC, multiple state and insurance boards
Civilian Pharmacy Contractor
4 Months- Served US military affiliates and foreign allies in one of the state’s busiest outpatient pharmacy environments
- Collaborated with other military bases to ensure continued medication adherence across deployments and assignments abroad
- Maintain detailed EHR while ensuring compliance with federal and military regulations
Education
Studied abroad via Troy University to complete Spanish minor
- Biomedical Sciences
STEM Research Program Participant Scholarship Winner
B.A. - Social Sciences, Analytical Studies and Statistics
Minor: Spanish
Skills
Pharmacy operations
Inbound and Outbound Calling
Insurance Verification
Typing Proficiency 55+ WPM
Prescription data entry and analysis
PTCB
CPR
and BLS Certified
ICD-10 proficiency
HIPAA Compliance Knowledge
Prior Authorization Process
Excellent multi-tasking
Accuracy and quality control
Proficient in MS Office and AS400
Timeline
Certified Pharmacy Technician and Immunizer
Publix Pharmacy
07.2024 - 12.2025Read More
Civilian Pharmacy Contractor
1Sync Technologies
01.2024 - 05.2024Read More
Pharmacy Operations Manager/ PTCB Instructor
Walgreens Pharmacy
01.2014 - 07.2024Read More
Troy University
B.A. from Social Sciences, Analytical Studies and Statistics
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Alabama State University
from Biomedical Sciences
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Universidad de Alicante
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