Xitllali Robinson
Orlando,FL
Summary
Results-driven sales professional with a strong foundation in healthcare and customer service, seeking to transition into pharmaceutical sales. Certified Pharmacy Technician and Immunizer with hands-on experience in patient care, medication management, and regulatory compliance. Entrepreneurial background as a licensed nail technician and business owner, demonstrating expertise in sales, client relationship management, and business growth strategies. Skilled in product promotion, customer education, and building long-term client trust. Passionate about leveraging healthcare knowledge and sales acumen to drive pharmaceutical sales success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician and Immunizer
Publix Pharmacy
Clermont, FL
01.2023 - Current
- Have a strong track record of effectively communicating with healthcare professionals to ensure accurate prescription fulfillment.
- Building strong relationships with medical offices and providing clear, solution-oriented support leads to improved patient outcomes.
- Maintained records of controlled substances dispensed according to state regulations.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Provided technical assistance to healthcare providers in administering vaccines correctly.
- Ensured proper handling, storage, and disposal of vaccines in accordance with protocols.
Self-employed Nail Technician
Estrella Nails & Co.
Clermont, FL
08.2022 - Current
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Provided consultations to clients regarding the best nail care treatments for their needs.
- Formed and sustained strategic relationships with clients.
- Developed and updated social media profile pages to market products and services.
- Established pricing structures for products and services.
- Designed and implemented a customer feedback system to guide continuous improvement.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12-2024
Associate of Arts -
Lake Sumter State College
Clermont, FL04-2020
Skills
- Problem-solving skills
- Pharmacy operations
- HIPAA
- Client consultation
- Marketing Strategy Development
- Strong Verbal Communication
- Effective Sales Presentations
- Networking and partnerships
- Sales promotion strategies
Languages
Spanish
Native/ Bilingual
Certification
- Registered Pharmacy Technician
- Registered Immunizing Technician
- Licensed Nail Technician
- HIPPA Certified
References
References available upon request.
Timeline
Certified Pharmacy Technician and Immunizer
Publix Pharmacy
01.2023 - Current
Self-employed Nail Technician
Estrella Nails & Co.
08.2022 - Current
- Registered Pharmacy Technician
- Registered Immunizing Technician
- Licensed Nail Technician
- HIPPA Certified
Bachelor of Science - Health Sciences
University of Central Florida
Associate of Arts -
Lake Sumter State College
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