Tammara Shoulders
Spokane,WA
Summary
Passionate lived expert looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Program Coordinator with a proven track record at Health Justice Recovery Alliance-P4P, showcasing expertise in service coordination and empathy building. Spearheaded strategic partnerships and led team enhancements, significantly boosting program impact and efficiency. Skilled in public speaking and advocacy, consistently exceeding productivity goals through a proactive and organized approach.
Overview
8
8
years of professional experience
Work History
Program Coordinator
Health Justice Recovery Alliance-P4P
01.2024 - Current
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Completed required trainings including; P4P Startup Guide and Dependency 101
Customer Service Representative
Doheny Supplies
06.2017 - 09.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Inspector in Quality Assurance and Quality Control
Parker Plastics
01.2017 - 06.2017
- Streamlined inspection processes, optimizing efficiency and reducing turnaround times for product approval.
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Education
Certification - Community Health Worker
Better Health Together
Spokane WA03.2024
High School Diploma -
Spokane Community College
Spokane, WA03.2023
Skills
- Proactive mindset
- Service Coordination
- Organized and detail-oriented
- Supervisory Experience
- Nonprofit experience
- Empathy building
- Public Speaking
- Advocacy background
Accomplishments
- Received The Unsung Hero's Award in recognition of national Parent leadership month - Feb 23
- Certificate of Completion from Spokane Addiction Recovery Center Treatment Program - Jan 23
Timeline
Program Coordinator
Health Justice Recovery Alliance-P4P
01.2024 - Current
Customer Service Representative
Doheny Supplies
06.2017 - 09.2017
Inspector in Quality Assurance and Quality Control
Parker Plastics
01.2017 - 06.2017
Certification - Community Health Worker
Better Health Together
High School Diploma -
Spokane Community College
Similar Profiles
Kimberly ArellanoKimberly Arellano
Executive Assistant and Office Manager at Immigrant Alliance For Justice and EquityExecutive Assistant and Office Manager at Immigrant Alliance For Justice and Equity
Mechiya JamisonMechiya Jamison
Communications Coordinator at Climate Justice Alliance/UNITE-EJ TCGMCommunications Coordinator at Climate Justice Alliance/UNITE-EJ TCGM
Laurie TatreauLaurie Tatreau
LADC and Clinical Supervisor at Alliance RecoveryLADC and Clinical Supervisor at Alliance Recovery