Christy Jones
Hilliard,OH
Summary
Dynamic Program Coordinator with a proactive mindset and proven expertise in program management at Learning Never Ends. Successfully advocated for clients' rights, enhancing satisfaction and engagement. Skilled in developing personalized care plans and fostering community partnerships, ensuring impactful support for individuals with disabilities. Committed to empowering clients through effective communication and advocacy.
Overview
6
6
years of professional experience
Work History
Program Coordinator
Learning Never Ends
Columbus, OH
01.2025 - Current
- Advocated for clients' rights, facilitating access to necessary community resources.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Direct Support Professional
Upreach
Columbus, OH
01.2020 - Current
- Provided compassionate support to individuals with disabilities, ensuring safety and well-being during daily activities.
- Developed personalized care plans aligning with individual needs and preferences to enhance quality of life.
- Facilitated communication between clients, families.
- Trained and mentored new staff in best practices for client engagement and supports
Community Engagement Specialist
Learning Never Ends
Columbus, OH
03.2022 - 01.2025
- Developed community partnerships to enhance program reach and impact.
- Coordinated and implemented various community engagement activities.
- Trained and mentored new staff in best practices for client engagement and support.
- Advocated for clients' rights and preferences, ensuring their voices were heard in decision-making processes.
- Maintained clean, safe, and well-organized environment.
Education
Associate of Arts - Hospitality Management
Columbus State Community College
Columbus, Ohio, OH03-2006
Skills
- Program management
- Office administration
- Proactive mindset
Timeline
Program Coordinator
Learning Never Ends
01.2025 - Current
Community Engagement Specialist
Learning Never Ends
03.2022 - 01.2025
Direct Support Professional
Upreach
01.2020 - Current
Associate of Arts - Hospitality Management
Columbus State Community College