Tammara Wright
Shaker Heights,OH
Summary
A detail-oriented professional with extensive experience in administrative and clerical functions. Demonstrates expertise in streamlining office procedures to enhance operational efficiency. Proficient in managing data entry with precision and ensuring the flow of communication is effective, contributing to improved client satisfaction and an organized work environment.
Overview
13
13
years of professional experience
Work History
Restaurant Hostess
Kitchen Social
Beachwood, OH
09.2025 - 05.2026
- Coordinated with kitchen and waitstaff to streamline service flow.
- Assisted in training new hosts on customer service protocols.
- Monitored dining area to maintain cleanliness and organization.
- Addressed guest inquiries and resolved concerns promptly.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Counseling Intern
OhioGuidestone
Cleveland, OH
01.2025 - 02.2026
- Collaborated with multidisciplinary teams to coordinate care and ensure holistic support.
- Maintained accurate documentation of client progress and treatment interventions in case management systems.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
Administrative Assistant
WSP USA Inc.
Cleveland, OH
05.2023 - 03.2025
- Managed scheduling and calendar organization for executives.
- Collaborated on special projects as assigned by leadership.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing systems and entered data across various databases.
- Monitored office supplies inventory.
School Psychologist Assistant
PSI Solutions
Twinsburg, OH
09.2021 - 05.2022
- Monitored student progress through data analysis, ensuring effective response to interventions
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
- Maintained accurate records and documentation in accordance with state regulations.
Psychometrist
Akron Children's Hospital
Akron, OH
11.2020 - 09.2021
- Provided valuable insights into patient cognitive functioning through careful observation during test administration sessions.
- Ensured reliable test results by maintaining up-to-date knowledge of psychometric tools and best practices.
Law Office Assistant
Burke, Rosen, & Associates
Cleveland, OH
09.2018 - 04.2019
- Managed case files and documentation for efficient client processing.
- Coordinated communication between clients and attorneys.
- Oversaw scheduling of client appointments and court dates.
- Maintained confidentiality of sensitive information.
- Assisted with billing processes and maintained accurate financial records for the firm's clients.
- Drafted documents such as motions, pleadings, and correspondence for attorney review.
- Implemented efficient filing systems for physical and electronic records.
Graduate Assistant
Cleveland State University
Cleveland, OH
08.2017 - 05.2018
- Assisted faculty with research projects.
- Developed instructional materials.
- Managed administrative tasks such as grading, scheduling, and record-keeping.
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
Scheduling Assistant
Cleveland State University
Cleveland, OH
04.2013 - 12.2016
- Coordinated scheduling for academic departments.
- Maintained scheduling databases.
- Assisted in conflict resolution for room assignments.
- Trained new team members on scheduling software and best practices.
- Assisted with coordination, guest list management, and venue selection assistance.
Education
Master of Arts - Mental Health Counseling
John Carroll University
University Heights, OH05-2026
Master of Arts - School Psychology
Cleveland State University
Cleveland, OH05-2019
Skills
- Correspondence development and editing
- Confidential documents and information
- Windows computer system
- Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook)
- Google Workspace
- EHR (Electronic Health Record) Systems (Epic)
- Basic Medical terminology
- Expense and procurement reports
- ERP Systems (Oracle and Horizon)
- Inventory maintenance
- Documentation and recordkeeping
- Scheduling and calendar management
- Shipping and receivables
Timeline
Restaurant Hostess
Kitchen Social
09.2025 - 05.2026
Counseling Intern
OhioGuidestone
01.2025 - 02.2026
Administrative Assistant
WSP USA Inc.
05.2023 - 03.2025
School Psychologist Assistant
PSI Solutions
09.2021 - 05.2022
Psychometrist
Akron Children's Hospital
11.2020 - 09.2021
Law Office Assistant
Burke, Rosen, & Associates
09.2018 - 04.2019
Graduate Assistant
Cleveland State University
08.2017 - 05.2018
Scheduling Assistant
Cleveland State University
04.2013 - 12.2016
Master of Arts - Mental Health Counseling
John Carroll University
Master of Arts - School Psychology
Cleveland State University