Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Hobbs

Holly Ridge,NC

Summary

Hi, I'm Alexis Hobbs. Im 19 years old looking for a work from home job to help support my baby & myself. I am experienced in working with high volume phone calls, documentation, active listening and some insurance. I worked for ResultsCX in the past, but unfortunately had maternity issues that were crucial and I was unable to give my full attention to my job. I was told to re-apply when I am ready.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Ricks Restaurant & Sports Bar
05.2023 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Customer Service Representative

ResultsCX
12.2022 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Had to quit due to maternity issues, I knew I would re-apply in the future.

Phone Representative

Rizzo & Blackburn, PLLC
04.2022 - 08.2022
  • Organized documents to manage paper and electronic filing systems of clients.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.

Education

High School Diploma -

Homeschooled
06.2022

Skills

  • Collect Data
  • Reading Comprehension
  • Active Listening
  • Retail Materials Management
  • Billing and Payment Processing
  • Procedure Preparation
  • Business Correspondence

Timeline

Restaurant Hostess

Ricks Restaurant & Sports Bar
05.2023 - Current

Customer Service Representative

ResultsCX
12.2022 - 02.2023

Phone Representative

Rizzo & Blackburn, PLLC
04.2022 - 08.2022

High School Diploma -

Homeschooled

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Alexis Hobbs