Tammer Cooper

•Project Planning and Coordination: Collaborate with project managers to develop comprehensive project plans, utilizing advanced software tools to ensure accuracy and efficiency in scheduling,budgeting, and resource allocation.

•Methodology Implementation: Apply industry-leading project management methodologies such as Agile, Scrum, or Waterfall to streamline processes and enhance project delivery, fostering a culture of continuous improvement and innovation.

•Cross-Functional Communication: Serve as a liaison between project teams, stakeholders, and management, facilitating clear and effective communication to ensure alignment on project goals,timelines, and deliverables.

•Risk Management and Issue Resolution: Proactively identify project risks and challenges, implementing strategies and problem-solving techniques to maintain project momentum and minimize disruptions.

•Resource Allocation and Procurement: Assist in the coordination of project resources, including personnel, equipment, and materials, leveraging strong organizational skills to optimize resource utilization and support project objectives.

•Performance Tracking and Reporting: Monitor project progress and performance metrics, generating regular reports and updates to inform decision-making and drive accountability among project stakeholders.

• Clinical and Technical Consultation: Provided medical expertise to offer clinical, epidemiologic, and technical consultation and guidance in response to reports of illness in travelers, ensuring prompt andappropriate public health response.

• Collaboration with Local Partners: Collaborated with local partners to assist in applying appropriate public health measures and dispositions in response to reports of illness in travelers, fostering effective communication and coordination among stakeholders.

• Entry Screening Procedures: Conducted entry screening procedures to mitigate public health risks from travelers coming from affected countries, utilizing established protocols and guidelines to ensure thorough assessment and appropriate action.• Disease Exposure Risk Assessment: Assessed travelers' disease exposure risk using CDC-developed guidance for establishing and identifying risk factors, applying medical expertise to inform decision-making and response strategies.• Consultation with CDC Physicians: Consulted with senior physicians at the Centers for Disease Control and Prevention (CDC) in Atlanta during the entry screening process, ensuring alignment with national public health guidelines and best practices.

• Record Generation: Generated electronic and written records related to the public health risk assessment performed during the tertiary entry screening process, maintaining accurate and comprehensive documentation in compliance with regulatory requirements.

• Compliance with HIPAA Guidelines: Followed the Health Insurance Portability and Accountability Act (HIPAA) guidelines to ensure the confidentiality and security of all medical records and sensitive information related to travelers' health status.

• Effectively manage and maintain all logs for the project (i.e
• Drawing, transmittal, RFI, and vendor drawing logs) by utilizing the River's Document Management System for the transmittal process to assure efficient transmittal
• Organize project folder and documents on multiple projects to ensure timely access to files by project teams
• Coordinate with the PMs on reviewing vendor drawing packages and assist with updating status and facilitating the project team's turnaround of vendor drawings, RFI's, and other documents
• Print and stamp (as required) incoming documents and assure the proper allocation to all the team members
• Assure clerical correctness of design drawings and all other document before issuing to client.

• Acted as main liaison between patients and psychiatrist; Contacted providers to discuss status of re-billing and reimbursement process to ensure account resolution
• Managed all patient information and confidential details, service plans, treatment reports and progress notes
• Served as Benefits Coordinator for all consumers of ACT or those ineligible for health insurance, Medicaid or Medicare to determine consumer's monthly service fee based on consumer's income
• Reviewed all cases and consults with clinicians to develop comprehensive recovery plan of consumer's needs to ensure consumers are receiving an appropriate continuity of care
• Alerted Clinicians and supervisors of eligibility criteria with financial due dates and provided time-lines for applications (initial applications)
• Gathered, recorded and charted information in client files while determining eligibility of pending cases.

• Collaborated with Investigation workers on cases when children are removed from their homes and placed in/ out of home (substitute) care in temporary managing conservatorship of the department
• Assessed the child's needs and obtain all testing, evaluations, records, or further assessments as needed
• Charged with gathering and analyzing the data of all parties involved in the case to prepare court report
• Developed Child's Service Plan to summarize the identified needs and established plans to address those needs
• Oversaw all court hearings related to the child and family; preparing court reports, giving testimony about the child's needs and the family's progress in addressing the department's family service plan and court orders.

• Supervised caseworkers to ensure excellence in case management to victims of domestic violence in permanent housing program
• Provided linkage to law enforcement in the follow up on charges and conducting case management
• Advocate for residents by assisting with legal proceedings as needed, providing legal referrals and providing educational information regarding legal system
• Scheduled meeting with clients after meeting with caseworker regularly to develop and update goals
• Prepared timely documentation of all services provided to residents in compliance with grant objectives.

• Served as a professional and knowledgeable first point of contact; managing phone calls and visitors
• Performed all administrative and office support activities for multiple supervisors, prepare daily reports submitted at the end of every shift
• Addressed customer concerns/ complaints, responded to customer's inquiries in person, email or phone
• Researched account transactions, demonstrated the ability to recognize and resolve discrepancies
• Performed all technical and non-technical procedures required for all activities in and out of the plant
• Assisted with all applicant interview processes (provide applications to candidates).

• Efficiently performed all duties using a computerized system in a call center environment
• Responded to all customers' telephone inquiries and complaints using standard scripts and procedures
• Gathered information, research/resolve inquiries and logs customer calls
• Communicated appropriate options for resolution in a timely manner
• Assessed customer's needs, informed customers about services available and perform all duties assigned.