Tammi Cummings
Missoula,MT
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
23
23
years of professional experience
Work History
Lodge Owner
Missoula River Lodge
01.2008 - Current
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract n
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Front of the House Manager
Outback Steakhouse
08.2002 - 05.2004
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Admin, Bartender, Key, Trainer
Outback Steakhouse
01.2001 - 08.2002
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
No Degree - Nursing
University of Wyoming
Laramie, WYHigh School Diploma -
Katy High School
Katy, TX06.1991
Skills
- Business Management
- Staff Hiring
- Customer Relations
- Employee Development
Timeline
Lodge Owner
Missoula River Lodge
01.2008 - Current
Front of the House Manager
Outback Steakhouse
08.2002 - 05.2004
Admin, Bartender, Key, Trainer
Outback Steakhouse
01.2001 - 08.2002
No Degree - Nursing
University of Wyoming
High School Diploma -
Katy High School