Summary
Overview
Work History
Education
Skills
Timeline
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Tammi Hassell

Memphis,TN

Summary

Experienced Production Leader and customer service with twenty plus years of experience monitoring manufacturing. First-rate leadership and team building talents with understanding of manufacturing deadlines and goals. Adept at troubleshooting machine issues and performing repairs. Organized, goal-oriented motivator of team members to meet production goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience

Work History

Lead Production Worker

Kellogg
02.2004 - 05.2024
  • Receive, store, and assist in shipments.
  • Input information into computer on a daily basis.
  • Standing/walking long periods of time in different temperatures climate.
  • Heavy detailed cleaning and sanitation of workspace and machines.
  • Trainer and team projects leader including 5s project.
  • Ensure product is packed and packaging is correct.
  • Worked closely with quality assurance personnel to address any product defects or non-conformance issues promptly.
  • Conducted performance evaluations for team members, providing constructive feedback for growth and development.

Production Coordinator

Colonial Bread
04.1992 - 07.2002
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Head Customer Service

TJX Companies
02.1990 - 04.1992
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations
  • Counted money in drawers at beginning and end of each shift.
  • Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
  • Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.

Teller Coordinator

Wells Fargo
07.1988 - 02.1990
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
  • Complied with internal controls and federal regulations by implementing methods.
  • Assisted in developing and implementing new policies to optimize teller performance, resulting in improved customer service and operational efficiency.
  • Assisted in training new hires, resulting in improved performance and quicker acclimation to the workplace.

Education

High School Diploma - General

Fairley High
Memphis, TN

Bachelor of Science - Biology

LeMoyne-Owen College
Memphis, TN

Skills

  • Team motivation
  • Workload prioritization
  • Machine setup
  • Standard Operating Procedures
  • Health and safety compliance
  • Customer Service
  • Critical Thinking
  • Problem-solving abilities
  • POS system knowledge
  • Microsoft office

Timeline

Lead Production Worker

Kellogg
02.2004 - 05.2024

Production Coordinator

Colonial Bread
04.1992 - 07.2002

Head Customer Service

TJX Companies
02.1990 - 04.1992

Teller Coordinator

Wells Fargo
07.1988 - 02.1990

High School Diploma - General

Fairley High

Bachelor of Science - Biology

LeMoyne-Owen College

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Tammi Hassell