Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Ability to problem solve and handle multiple projects simultaneously with accuracy. Detailed-oriented team player with strong organizational skills.
Overview
33
33
years of professional experience
Work History
Health Information Management Clerk
Pike County Memorial Hospital
01.2022 - Current
Performed regular audits of medical records for compliance with regulatory requirements, maintaining a high level of data integrity.
Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.
Maintained strict adherence to confidentiality guidelines when handling sensitive patient data, upholding ethical standards within the workplace.
Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
Identified issues, analyzed information and provided solutions to problems.
Owner/Stylist
Salon 79 Fka Tams Techniques
02.1991 - Current
Respond to customer requests for products and services
Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Manage all aspects of business operations including sales, accounts payables and etc.
Postmaster (PSE)
United States postal service
04.2015 - 08.2017
Collected and deposited money into accounts, disbursed funds from cash accounts to pay bills or invoices, kept records of collections and disbursements, and ensured accounts are balanced
Greeted visitors and covered incoming phone calls
Created, maintained, and entered information into databases
Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
Operated office equipment and arranged for repairs when equipment malfunctioned
Provided services to customers, such as order placement or account information
Mailed newsletters, promotional material, or other information.
Owner/Stylist
Shear fantasy salon
02.2002 - 02.2015
Managed day-to-day business operations
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Hired, trained, and supervised other hairstylists, hairdressers and assistants
Processed employee payroll
Management of accounts, deposits, paying invoices and collections
Implemented electronic filing system for client and employee records
Education
Cosmetologist/Esthetician -
Abbott Academy
O'Fallon, MO
05.1989
High School Diploma -
Clopton High School
Clarksville, MO
01.1987
Skills
Customer and Personal Service
Administration and Management
Management of Personnel Resources
Instructing
Production and Processing
Design
Time Management
Social Perceptiveness
Communication and Media
Telecommunications
Sales and Marketing
Clerical
Accomplishments
Formed Community for Betterment and Development of Clarksville Neighborhoods
Boat Club Activities Committee
Timeline
Health Information Management Clerk
Pike County Memorial Hospital
01.2022 - Current
Postmaster (PSE)
United States postal service
04.2015 - 08.2017
Owner/Stylist
Shear fantasy salon
02.2002 - 02.2015
Owner/Stylist
Salon 79 Fka Tams Techniques
02.1991 - Current
Cosmetologist/Esthetician -
Abbott Academy
High School Diploma -
Clopton High School
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