Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Cleaning/Caregiver
Care.com
San Diego, CA
01.2016 - Current
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Maintained clean and well-organized environment for client happiness and safety.
Drove clients to doctors' appointments and social outings.
Accompanied clients to social events such as movies or plays.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Followed safe lifting and transferring techniques to transport residents.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Understood and followed oral and written directions.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Office Manager
Safari Legal Support Services
Riverside/ San Bernadino , CA
04.2005 - 02.2016
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Used judgment and initiative in handling confidential matters and requests.
Maintained filing system for records, correspondence and other documents.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Monitored payments due from clients and promptly contacted clients with past due payments.
Reviewed files and records to obtain information and respond to requests.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Ordered supplies and equipment to maintain adequate inventory levels.
Territory Sales Representative
ColorSpot Nurseries
San Diego, CA
05.2002 - 06.2009
Reset store displays for special events and seasonal merchandise changes.
Monitored competitors' activities and pricing strategies within the assigned territory.
Analyzed customer feedback and identified areas of improvement in products or services offered.
Participated in regular team meetings to discuss progress and challenges faced by the team members.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Managed inventory levels effectively across the assigned region.
Identified customer needs by asking questions and advising on best solutions.
Attended industry conferences and trade shows to stay up-to-date on market trends.
Maintained accurate records of all sales activities within the assigned territory.
Developed relationships with key decision makers at target accounts.
Replenished and arranged items to maintain appearance.