Tammi Ragland
Nashville,TN
Summary
Goal-oriented Food Service Director with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Director
Aramark
Nashville, TN
05.2017 - Current
- Ensured compliance with local health codes and other applicable regulations.
- Maintained accurate records of sales, labor costs, food costs, and waste management data.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Monitored inventory levels to ensure that adequate supplies were available at all times.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Delegated work to staff, setting priorities and goals.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Scheduled staff shifts and managed payroll records for hourly employees.
Assistant General Manager
Burger King
Hermitage, TN
04.2015 - 05.2017
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Prepared weekly schedules for staff members based on their availability.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Education
Some College (No Degree) - Administrative Assistance and Secretarial Science
South Suburban College of Cook County
South Holland, ILSkills
- Inventory Management
- Ordering and Purchasing
- Process updates
- Staff Leadership
Certification
ServSafe Certified
Timeline
Food Service Director
Aramark
05.2017 - Current
Assistant General Manager
Burger King
04.2015 - 05.2017
Some College (No Degree) - Administrative Assistance and Secretarial Science
South Suburban College of Cook County
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