Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tammie Diggs

Tammie Diggs

Concord,NC

Summary

Dynamic and results-oriented professional with a robust background at Atrium Health Mercy, excelling in patient care coordination and dietary services. Leveraged communication skills and Microsoft Office proficiency to enhance patient satisfaction and streamline processes. Demonstrated commitment to continuous learning, achieving notable improvements in service delivery and operational efficiency.

Professional healthcare technician with strong expertise in patient care, medical procedures, and equipment handling. Reliable team player known for adaptability and consistently delivering results in dynamic healthcare environments. Skilled in patient monitoring, administering treatments, and maintaining accurate medical records. Strong interpersonal communication and problem-solving abilities enhance collaborative efforts and patient outcomes. Offering solid foundation in healthcare principles and genuine interest in patient care, eager to learn and grow in clinical environment. Contributes willingness to master medical procedures and patient interaction skills. Ready to use and develop skills in patient care and medical support in [Desired Position] role. Experienced with patient care, medical procedures, and healthcare support. Utilizes clinical skills and technical knowledge to ensure optimal patient outcomes. Track record of reliable performance in dynamic healthcare environments.

Overview

8
8
years of professional experience

Work History

Healthcare Technician

Atrium Health Mercy
06.2012 - 11.2016
  • Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
  • Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
  • Improved patient care by accurately recording and communicating vital signs to medical staff.
  • Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
  • Communicate with patient, visitors, physicians, nurse personnel, and various health care workers. Maintain the patients charts and disassembling patients record upon discharge.
  • Provide direct patient care as delegated by the RN to include:
  • Turning, positioning and assisting with ambulating, bed making. Assist the patients with meals
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
  • Kept up-to-date with the latest industry best practices by participating in relevant training sessions and continuing education opportunities.

Dietary Server

Atrium Health Mercy
07.2010 - 06.2012
  • Improved patient satisfaction by providing timely and efficient meal service to residents.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
  • Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
  • Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.
  • Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
  • Enhanced dietary server team''s productivity by maintaining a clean and organized work environment.

Cashier

Carolina Value Thrift
01.2009 - 07.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate of Arts -

Naugatuck Valley Community College
Waterbury, CT

No Degree - Political Science

Johnson C. Smith University
Charlotte, NC

Computer And Office Systems Training Program

Urban League of The Central Carolinas, Inc

Skills

  • Continuous learning and development
  • Punctuality
  • Customer assistance
  • Vital signs monitoring
  • Communication and interpersonal skills
  • Time management skills
  • CPR and first aid
  • Patient care coordination
  • Written and verbal communication
  • Special diets
  • Specimen collection and processing
  • Administrative skills
  • Verbal and written communication
  • Business administration
  • Problem-solving
  • Proficiency in Microsoft office

Timeline

Healthcare Technician

Atrium Health Mercy
06.2012 - 11.2016

Dietary Server

Atrium Health Mercy
07.2010 - 06.2012

Cashier

Carolina Value Thrift
01.2009 - 07.2010

Associate of Arts -

Naugatuck Valley Community College

No Degree - Political Science

Johnson C. Smith University

Computer And Office Systems Training Program

Urban League of The Central Carolinas, Inc
Tammie Diggs