Tammie Fagan
Plymouth,OH
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operations. Customer-driven and highly coordinated managerial staff with collaborative mindsets and team orientation. Conscious innovator with consistent focus on enhancing employee workplace satisfaction.
Overview
33
33
years of professional experience
Work History
Certified Restaurant Supervisor
Red Lobster
Mansfield, OH
06.1993 - 10.2026
- Supervised Red Lobster dining room shifts and coordinated front-of-house service.
- Trained team members on Red Lobster service standards and guest care.
- Scheduled staff coverage and adjusted assignments for daily service demands.
- Resolved guest concerns with calm communication and professional follow-up.
- Monitored food safety practices and sanitation routines across restaurant areas.
- Supported kitchen and server teams during peak Red Lobster meal periods.
- Managed opening and closing duties for Red Lobster restaurant operations.
- Reviewed inventory levels and reordered supplies for smooth service flow.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Developed strategies to increase customer satisfaction ratings.
- Assessed operational performance to maintain compliance with company and industry standards.
Education
General Education Diploma
Mansfield, OHSkills
- Front of house operations
- Food safety compliance
- Inventory control
- Restaurant operations
- Customer service management
- Team training
- Guest relations
- Shift supervision
- Problem solving
- Clear communication
Timeline
Certified Restaurant Supervisor
Red Lobster
06.1993 - 10.2026
General Education Diploma